Southern Nissan Chesapeake - Service Center

I have never had a bad experience with this dealership. The prices for their services are reasonable. The prices for their services are reasonable. More

I brought my vehicle in on time waited for 1 hour it was done. Mechanic did a great job fixing the recall online told me there was a recall that could make the airbag light go out but at the dealership I wa done. Mechanic did a great job fixing the recall online told me there was a recall that could make the airbag light go out but at the dealership I was told there wasn't. that was a bummer but they did do a recall that they found to re program the o2 sensor More

Southern Nissan is first class second to none the best of the best especially the service department Katie and Joe Hoffman the mechanics I couldn’t be happier that’s why I spent $65,000 last year to buy and the best especially the service department Katie and Joe Hoffman the mechanics I couldn’t be happier that’s why I spent $65,000 last year to buy and Nissan pathfinder platinum which I love More

The service takes a long time. If you are given an apptmnt why do they make you wait so long? If you are given an apptmnt why do they make you wait so long? More

Went in for a scheduled recall. Roland did not know why I was there due to the website not transferring everything. It would be nice if the website itself told you that the dealersh Roland did not know why I was there due to the website not transferring everything. It would be nice if the website itself told you that the dealership needs to possible order parts prior to you coming in. More

Done quickly. Kept me informed about everything they were doing. Work was done as promised. Kept me informed about everything they were doing. Work was done as promised. More

Wasn’t there too long, employee was friendly, and I like the video of the inspection the video of the inspection More

They suck and put a pregnant woman in danger. Came in to get my spare put on because my lock key went missing, everything was going well. Checked out and got on the road to go to my tire shop (5 Came in to get my spare put on because my lock key went missing, everything was going well. Checked out and got on the road to go to my tire shop (5miles up the street) the tire sounded crazy and was rattling irregularly. Turns out they hadn't torqued the nuts so they were coming off while I drove, and damaged a stud. This is completely unacceptable and very dangerous. Then they have been very hard to get a hold of to let them know the issue. I will not be going back there for service or purchase. More

Took me in with no appointment and had the work completed the same day. They called with recommended maintenance options as well. No complaints. Great place to have your vehicles serviced. the same day. They called with recommended maintenance options as well. No complaints. Great place to have your vehicles serviced. More

In the past I have had great experiences but not this time. I was there for 2+ hrs when I was told an hour. Also my car was done and sitting there for at least 30 minutes and I had to find out on my own time. I was there for 2+ hrs when I was told an hour. Also my car was done and sitting there for at least 30 minutes and I had to find out on my own that it was done. Also I was told I now need brakes but it wasn't mentioned previously. More