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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,260 Reviews

5,260 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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August 22, 2024

They are always friendly and explain any services and answer any questions I have about my vehicle. More

by DANCEMOMBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nicely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Hamelberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 22, 2024

Very professional, listens well and passes info on to Greg Jennings, relays all Greg’s findings to me. Enjoy working with him. More

by SMLAMBERT47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Jennings 6 stars, Nate Parker
Aug 22, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 22, 2024

I think it’s ridiculous how you charge 200 just to find out what the problem is… robbery More

by melaniehenson1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Baker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Melanie. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

August 21, 2024

From out-of-town with a brand new Subaru Forester when I picked up a screw in my tire. I called Southern Team to see if anyone there could help me and they fit me in on an already busy Saturday morning to r More

by ZAENGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm so sorry but I don't remember his name
August 21, 2024

We are very pleased with the whole team at Southern Team Hyundai! While we had our car checked in for service they provided us with a shuttle to the mall and picked us up when it was done! The driver was ve More

by AVPALERMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Danielle provided very careful, sincere information about the services we would receive and the cost. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Everything went well I came for an oil change. Theyeven gave me a coupon so it was cheaper than I thought. More

by gustavuspoindetxer85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

The customer service is top tier and the new facility also gives good customer experience More

by zabrynahpettis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Lewis
August 21, 2024

I have only had excellent service at this dealership. Everyone is very friendly and knowledgeable. I would highly recommend. More

by jodyhopkins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Pleasant experience. Friendly staff. Worked efficiently to get a fair deal. Nice selection of vehicles. More

by Evaburnett555
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kelso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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