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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.7
743 Reviews

743 Reviews of Southern Team Nissan of New River Valley - Service Center

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June 05, 2025

Very professional They are the best service department ever My, my and hi ?? hi thanks More

by Jduncan4b
Recommend Dealer
Yes
Employees Worked With
Brandon
June 05, 2025

I have no idea who Kayla is. I left several messages, but never received a return phone call. I can definitely tell Preston, and Mike are not there! More

by JUSTSHORTYB
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Lambert
June 05, 2025

Good friendly service in a customer friendly atmosphere. I felt very much at home and at ease during my stay. More

by DEHVILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember their names.
June 02, 2025

Service was fast but checkout was not great. Not enough staff are familiar with Sunbit and had to wait 15-20 minutes to get a tablet working to be able to checkout. More

by Heather Midkiff
Recommend Dealer
Yes
May 31, 2025

I liked my experience and will return I'm glad Mike is over there now. He is great to work with. More

by kanfrazier2009
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Lambert
May 30, 2025

Very friendly staff Explains everything that needs to be done on your vehicle and don't force you to have it done just suggest it More

by David
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert is a super nice girl
May 30, 2025

This delearship is actually the worst delearship Ive ever came across. The customer service is terrible and they are all lazy people. More

by johndiggle001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 29, 2025

I paid a lot for the oil change. Before, I paid $60. Now I pay $80. More

by vidaldoloresclaudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Lambert
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

I tried calling. Can’t get anyone unless it’s a call center. I’ve been a customer at Nissan for 30plus years. I drop car off and it’s finished early. No! Not now. If More

by RDEVANS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayla Lambert
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

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by VMEADOWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.