Southfield Quality Cars, Inc

Vary disappointing 🥲😡😡 they didn’t do what they said ! Didn’t rerun my call ! And ignored me after they didn’t do what they said !!😡🤷🏻‍♂️ Didn’t rerun my call ! And ignored me after they didn’t do what they said !!😡🤷🏻‍♂️ More

This dealership is everything that is wrong with used car sales...does anyone remember that movie Matilda? When her dad is a used car salesman ripping people off...that's this place...I borrowed money to be sales...does anyone remember that movie Matilda? When her dad is a used car salesman ripping people off...that's this place...I borrowed money to be able to work a week to get some cash then borrowed the rest to come up with a down payment so I could start a new job...they knew I was there to buy a car and make it happen...at first we started with $0-$500 down payment, which somehow jumped to $2000 then to $2500...in the early discussions they pretended all was possible to get me hooked and started to run my credit and first look at my credit I was given numbers..but that changed...I brought them a preapproval from capital one for my co-signer, and they ignored it and told me that they couldn't make it work to sign remotely...not true...the car had a sticker price of 19,890...with no carpets...the salesman, Ray told me oh don't worry we will get you some....6 months later I still don't have carpets, the tires were rotten, which they did eventually agree to change, but put the cheapest ones possible...the brakes were worn, they changed just the front and again the cheap kind that makes noise...the car has rust damage everywhere...it has been in an accident and it's covered up...every mechanic I have seen has told me I got a lemon to take it back...I currently owe $20,323 on a 2015 Honda Accord that has 76,000 miles on it. Oh! And to top it all off they put the warranty in my ex husbands name, now I’m supposed to pay $75 to transfer the warranty to my name…I called Ray to tell him and he said let’s see what we can do…they should fix it or pay it…not a word now for days. When I was there to purchase the car I was very specific in requesting that my exhusbands name be there as little as possible because he was a vicious and abusive person that I was trying to get away from, but They did not accommodate my other options for a cosigner...I have never gotten a call back to follow up on any of these issues after the paperwork was signed...all that mattered was the sale…they lied about the car, within 20 mins of driving off the lot I had warning signs come up...when I took it back they said it was a bad sensor and just reset it...it wasn't a bad sensor it was a rotten tire that couldn't hold air that they tried to push past me...no integrity, terrible business. Please do not support this business with a complete lack of ethics or human decency. Walking into this dealership was one of the biggest mistakes I made. Oh! I almost forgot I just had to have the starter changed because it was bad and not starting the car!!! To sum up in less than 6 months I have had to spend $800 on Maintenance and will have to spend another $700 in the next two weeks...why did I pay $20,000 for a vehicle to pay another $1500 in the first few months of owning it?! More

Very friendly salespeople and explained every part of the sales process. I would definitely come back for another vehicle sales process. I would definitely come back for another vehicle More