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Southgate Honda
Southgate, MI
660 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 660 reviews
Verified Customer
September 15, 2021
Goes the extra mile to accommodate the customer. Due to COVID and the impact/changes it has had on all business & daily living, it was harder to coordinate service hours with our schedules but understanda COVID and the impact/changes it has had on all business & daily living, it was harder to coordinate service hours with our schedules but understandably so and doable. The reliability of service hasn't changed. Peace of mind and the confidence of knowing your vehicle is in great hands is priceless. Many years a happy, satisfied customer. More
by Charley
Employees Worked With
Mike
September 14, 2021
Service manager very cooperative. Only negative item would be that the price for an oil change is high I paid 68.oo which I feel is high especially since I'v been with Honda since 1999... would be that the price for an oil change is high I paid 68.oo which I feel is high especially since I'v been with Honda since 1999... More
by Tkurdziel99
Employees Worked With
Andrew Genthe
September 06, 2021
I was served right away and as usual this dealership met my needs. I bought all my cars from here and only have them serviced here. my needs. I bought all my cars from here and only have them serviced here. More
by Tisha
Employees Worked With
Steve from body shop and couldn’t remember name of service guy sorry
September 03, 2021
Curtis Shaw was delightful, kind and a joy to work with I would recommend him highly. He was an optimist for certain. It really was a pleasure. would recommend him highly. He was an optimist for certain. It really was a pleasure. More
by tjcmy3grsons
Employees Worked With
Andrew Genthe
September 01, 2021
Had an appointment for 1:00pm. Was told it would take about four hours. I work 12-15 hours shifts. I took off four hours of work. Arrived on time. Parts not ordered. Two new Tires, Serpentine Belt, etc about four hours. I work 12-15 hours shifts. I took off four hours of work. Arrived on time. Parts not ordered. Two new Tires, Serpentine Belt, etc. Not very happy! Can’t understand it, usually doesn’t happen that way. More
by JEANANNE_1
Employees Worked With
Andrew Genthe
August 27, 2021
Very good service advisor, Andrew! Quick and very efficient. Had slow leak in tire and was fixed in forty minutes. Genthe Honda has great service. Go Honda efficient. Had slow leak in tire and was fixed in forty minutes. Genthe Honda has great service. Go Honda More
by macrobt
Employees Worked With
Andrew Genthe
August 27, 2021
Called three to four times to make appointment for oil always went to voice mail and nobody returned our call. Finally after about the fifth time the owner of Genthe finally called us back always went to voice mail and nobody returned our call. Finally after about the fifth time the owner of Genthe finally called us back More
by mtapauli
Employees Worked With
Andrew Genthe
