Southgate Honda

Great Service for an oil change. Made the appointment, received on time and was there no more than 45 minutes start to finish. Tires were rotated, the car completely inspected and out the door. Love the received on time and was there no more than 45 minutes start to finish. Tires were rotated, the car completely inspected and out the door. Love the fact the service department is small like the old days. Staff always friendly. More

Thank you to all who help us, especially Mike Hayner, Thru our brake service. Also, the free car wash! we will be back when it’s time to buy our next Honda CRV! Thru our brake service. Also, the free car wash! we will be back when it’s time to buy our next Honda CRV! More

Took chance driving to mich from wv , but we’ll worth it. Price was good and truck passed wv inspection . Only prob. Was paying mich. sales tax but registered in wv , received tax refund same week. Price was good and truck passed wv inspection . Only prob. Was paying mich. sales tax but registered in wv , received tax refund same week. Would recommend.. More

Service department seems understaffed, it took a while to find someone to pay. Overall the experience was fine, everything was done on time, I just had to wander around a bit until I found someone to help me find someone to pay. Overall the experience was fine, everything was done on time, I just had to wander around a bit until I found someone to help me get my truck back. More

Just a simple oil change for my 2016 Honda Accord, It was A - quick, easy, and very courteous service. Thank you guys. Keep up the great work. A - quick, easy, and very courteous service. Thank you guys. Keep up the great work. More

I called for an appointment, had to leave a message. No one called back to I had to drive there the next day just to get an recall appointment. The person who gave me the appointment FORGOT to tell me don one called back to I had to drive there the next day just to get an recall appointment. The person who gave me the appointment FORGOT to tell me don't fill up your car. Then the day after my car was worked on I had to drive back to the dealer because my car seat was missing. They neglected to tell me they had to take the back seat out for the recall. They had to put the car seat in the trunk because by law they are not allowed to reinstall them. I am a 65 year old FIRST time grandparent, How was I supposed to know that? Everyone at Genthe Honda is pleasant and kind. I just wish they were more informative. More

Service people are friendly and the waiting area is very clean. They took my car in right when I got there and I felt my wait time was reasonable. clean. They took my car in right when I got there and I felt my wait time was reasonable. More

Even though it took longer than anticipated for a backordered part to arrive i was perfectly pleased with the service provided…staff was pleasant, efficient and professional…thanks you guy’s! backordered part to arrive i was perfectly pleased with the service provided…staff was pleasant, efficient and professional…thanks you guy’s! More

I've been leasing cars from this dealership for over 25 years. They are courteous, friendly and willing to work with you to make a sale. years. They are courteous, friendly and willing to work with you to make a sale. More

Hopefully for our sake, Steve Short never retires ... As to pricing, I know collision prices are high; can't imagine what a big accident would have cost! Thank God for insurance. to pricing, I know collision prices are high; can't imagine what a big accident would have cost! Thank God for insurance. More