Southgate Honda

Went really good..Service was good & knowledgeable & promised to be done in a timely matter. Service person Mike was really nice & helpful, so I will be back promised to be done in a timely matter. Service person Mike was really nice & helpful, so I will be back More

I was so very impressed by the outstanding Customer Service offered by Mike Hayner in Southgate. He made sure that, in addition to the drive shaft recall issue being inspected and fixed by the mechani Service offered by Mike Hayner in Southgate. He made sure that, in addition to the drive shaft recall issue being inspected and fixed by the mechanic (who also is very personable), the loose, flopping rubber on my my windshield wipers was replaced. He did that himself. I had bought my Honda Fit used and didn't know that the wiper blades weren't Honda's brand, so it wasn't an easy thing to do, but he wanted me to be driving safely. Earlier, Mike was friendly, professional and very helpful on the phone when I made my appointment. I cannot say enough to tell you how much this high caliber of excellence meant to me! Also, the waiting room is very comfortable with beverage, snack and restroom amenities, so my wait was no problem. And I was given a free car wash token with no expiration! Thank you; this is the best Auto Dealership I have ever come to in my 66 years! More

Steve was great, I would recommend this place for your service needs. The only bad side was one of the painters was exposed to covid. He was alright but, it just took a little longer than expected to get service needs. The only bad side was one of the painters was exposed to covid. He was alright but, it just took a little longer than expected to get my car back. That was no fault of theirs. Everything worked out great More

The best Honda experience I have had. Bravo! Keon went above and beyond to ensure I was satisfied. I will definitely be back for my next service. above and beyond to ensure I was satisfied. I will definitely be back for my next service. More

I believe it was Steve from the bump shop. He did a great professional job in getting my Accord back on the road. Very happy with the results. Good paint job! professional job in getting my Accord back on the road. Very happy with the results. Good paint job! More

In and out within 45 minutes for an oil change and a tire pressure sensor recalibration. Nothing beats fast and reliable service! Thankful to have this service team near by. pressure sensor recalibration. Nothing beats fast and reliable service! Thankful to have this service team near by. More

Steve is always helpful, more than competent, and efficient. Xxxx. Xxxx. Cxxx. Xxxx. Xxxx. Xxxx. Xxxx. Xxxxx. Xxxx. Xxxx. Xxxxx. Xxxxx. Xxxxx. Xxxx. Enough said. efficient. Xxxx. Xxxx. Cxxx. Xxxx. Xxxx. Xxxx. Xxxx. Xxxxx. Xxxx. Xxxx. Xxxxx. Xxxxx. Xxxxx. Xxxx. Enough said. More

The service department crew were all polite, courteous, and the service was completed in a timely manner. Michael was the one who checked me in. and the service was completed in a timely manner. Michael was the one who checked me in. More

Keon was very informative regarding future service needed and the cost. His customer care and compassion was evident during my interaction with him. Very approachable person. and the cost. His customer care and compassion was evident during my interaction with him. Very approachable person. More

Mike set everything up and made sure the job was done right and on time like it always is at Genthe. His free 'tips' were unexpected and very much appreciated. Just shows how dedicated the Genthe team right and on time like it always is at Genthe. His free 'tips' were unexpected and very much appreciated. Just shows how dedicated the Genthe team is to customer service. Those little things develop customer loyalty and repeat business. More