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Southgate Honda
Southgate, MI
651 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 651 reviews
Verified Customer
January 09, 2021
Professional service Keon was great....Quick fast and up front with needed to be complete. Honesty is what keeps the customer coming back. I will definitely be back. front with needed to be complete. Honesty is what keeps the customer coming back. I will definitely be back. More
by AWPJ77
Employees Worked With
Keon
January 08, 2021
Very clean, always friendly, always trying to please the customer. Many amenities available for customers. Everyone greets you and says hello and tries to make sure you are comfortable. customer. Many amenities available for customers. Everyone greets you and says hello and tries to make sure you are comfortable. More
by mjduzy
Employees Worked With
Andrew Genthe
January 08, 2021
Great service and they are always friendly and caring for your vehicle to make sure runs good all the time. I only bring my vehicle to Genthe Honda , thank you for your hard work and dedication. your vehicle to make sure runs good all the time. I only bring my vehicle to Genthe Honda , thank you for your hard work and dedication. More
by Albertoreyes48
Employees Worked With
Service manager, Andrew Genthe
January 07, 2021
I was able to schedule service at a time that was convenient for me. The Service Department actually completed my car ahead of schedule which was a nice surprise. Both Service Advisors were kind an convenient for me. The Service Department actually completed my car ahead of schedule which was a nice surprise. Both Service Advisors were kind and courteous and kept me appraised of my car's progress. Also, service was performed perfectly making my visit a very pleasant experience. I would not hesitate to recommend Genthe Honda to anyone interested in a new vehicle. More
by trb
Employees Worked With
Andrew Genthe
January 07, 2021
I left fog light to tell them replace.thet don't replace for me .and they not give fog light back to me. I call them and they say they call me back. But never get call for me .and they not give fog light back to me. I call them and they say they call me back. But never get call More
by KHANHDO1976
Employees Worked With
Andrew Genthe
January 03, 2021
I wanted my side door protection I had installed when I purchased the car and it came apart. I asked Service to include that in my 30 ,000 mile checkup. It was never even looked at. I spent a lot of money purchased the car and it came apart. I asked Service to include that in my 30 ,000 mile checkup. It was never even looked at. I spent a lot of money on my checkup and now wonder what else they missed. Of course, I will be returning with this complaint, but if this order was on the instruction sheet, why was it not checked off and repaired???????? Please contact me regarding this issue and I am concerned something else was missed. My trust in your dealership has been altered. More
by voelkle 333
Employees Worked With
Andrew Genthe
December 30, 2020
Always keeps me informed on service due and what to expect for maintenance. Did not have much luck with making an appt. on line, U had to call dealership to schedule. expect for maintenance. Did not have much luck with making an appt. on line, U had to call dealership to schedule. More
by SHERREF9086
Employees Worked With
Andrew Genthe
December 25, 2020
The Staff at Genthe Honda is exceptionally helpful and responsive to the customer's needs. Having never leased a car before, I had many questions and my sales person, Zach Anderson, was up to the task. responsive to the customer's needs. Having never leased a car before, I had many questions and my sales person, Zach Anderson, was up to the task. His willingness to be available for any future questions also put me at ease and made me much more comfortable with my selection. When I returned to have running boards installed, the service department took care of my needs nicely. I will certainly return for any service needs in the future. The attitude and demeanor of the Honda staff is what brought me back for a new car. Thanks to all of them. More
by RESCHMIDT2096
Employees Worked With
Zach Anderson, sales, Keon Howard, service, Paul Floccari, technician, and the people who shuttled me home as well. Thanks., Andrew Genthe
