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Southgate Honda

Southgate, MI

4.9
651 Reviews
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15100 Eureka Rd

Southgate, MI

48195

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Showing 651 reviews

December 24, 2020

Great experience buying this new car. Sales manager and representative are very friendly, helpful, and supporting. I would recommend this dealership to anybody in this area. More

by Chen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, Ivan
Dec 30, 2020 -

Southgate Honda responded

We appreciate your business and the review thank you very much

December 24, 2020

At the dealership the service was excellent. I never received a response when I tried to make the appoint online. I had to make the appoint by phone. More

by rc0861
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hayner (excellent), Andrew Genthe
Dec 24, 2020 -

Southgate Honda responded

.

Dec 30, 2020 -

Southgate Honda responded

Thank you for your review and we are currently looking at an online scheduling tool to make that process a little easier we apologize for not getting back to you.

December 24, 2020

Brought the car in for a recall and a few other concerns. Everything was addressed and explained to me. Friendly and fast! Very clean facility as well. More

by DRUYORMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 30, 2020 -

Southgate Honda responded

Thank you for your business and the kind review

December 23, 2020

Great staff! The team is very helpful and friendly. Work was completed in a timely manner. I would bring my car back to this service team. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Genthe
Dec 23, 2020 -

Southgate Honda responded

Thank you for the review and the opportunity to serve you.

December 23, 2020

Good service. Genthe Honda15100 Eureka RdSouthgate, MI Good service. Genthe Honda 15100 Eureka Rd Southgate, MI 48195 Genthe Honda 15100 Eureka Rd Southgate, MI 48195 Genthe Honda 15100 Eureka Rd More

by MIKEP16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Genthe
Dec 23, 2020 -

Southgate Honda responded

Thank you for the five stars

December 23, 2020

Very helpful and very patient in explaining things. They work with helping set up appointments within my available time frame. When I have to wait on a minor service the waiting area if very comfortable an More

by peggyquik4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The two men on the service desks , Andrew Genthe
Dec 23, 2020 -

Southgate Honda responded

Thank you for the review and that we were able to meet your expectations with social distancing.

December 23, 2020

Your service representatives Mike and Keon make your business. Going the extra mile for your customers at Genthe. Past representatives were horrible didn’t like them. Now I like your staff very much More

by 2220NM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike and Keon and mechanics., Andrew Genthe
Dec 23, 2020 -

Southgate Honda responded

Thank you for the positive review and also sticking with us through a rough patch and we look forward to serving you and exceeding your expectations in the future.

December 23, 2020

Great service, professional staff, work done in timely manner, all staff wore masks, I will be back for a oil change in the future. Thank You. More

by CONNIE_GARCIA50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Genthe
Dec 23, 2020 -

Southgate Honda responded

Thank you for the review and look forward to seeing you next time.

December 23, 2020

I had a very productive discussion with the Honda service gentleman. He helped me understand why my battery kept losing charge. Thanks much for taking the time. More

by rygwelski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Dec 23, 2020 -

Southgate Honda responded

Thank you very much for the positive review and the opportunity service you.

December 23, 2020

Mike the service manager was very helpful from the time I called to see if my car could be checked out. He recommended that I have the car battery jumped and then I could drive it in. Turned out the battery More

by MCSOTTY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike the service manager. 5 stars
Dec 23, 2020 -

Southgate Honda responded

Thank you very much for the positive review for Mike and Genthe Honda

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