Southgate Honda

Oil Change I wasn't able to get into the service department before 6pm and i was afraid they would refuse to do my oil change because it was so late. Instead the I wasn't able to get into the service department before 6pm and i was afraid they would refuse to do my oil change because it was so late. Instead they were very friendly and got me in and out in under 30 minutes. It was a great experience. More

Service is Excellent William is a great service advisor. Very friendly and explained thoroughly what needed to be done to my car. Got me in for an appointment when I re William is a great service advisor. Very friendly and explained thoroughly what needed to be done to my car. Got me in for an appointment when I requested and the car was completed when he said it would be. More

Experience with leasing CR-V I had an excellent experience at this dealership. Every person that I dealt with was friendly, knowledgable, and were not just "salesmen". Wayne was w I had an excellent experience at this dealership. Every person that I dealt with was friendly, knowledgable, and were not just "salesmen". Wayne was who I worked with in getting into my new lease and he was genuinely cared about the experience I was having at the dealership. Wayne was not pushy in making a sale and knew everything there was to know about the CR-V which is what I leased. Wayne took the time to go over every small detail in setting my preferences the way I preferred. Wayne went above and beyond his job title as a salesman. Matthew is who dealt with the financing and he was friendly and fair. I felt as if he was working with me the best way possible and I was satisfied with the pricing and options. Tom was the person we sat with to go over all the paperwork for the lease. Tom did not push what I feel is unnecessary extras to bump up the price. Tom was personable and made sure we understood every single paper that was signed. While searching for this vehicle, I had gone to several dealerships and spoke with many salespeople at Ford and Mazda. I had the best experience at this Honda dealership which ultimately led me to leasing with them. Everything was easy. Wayne's personality and the way he was so genuine sold me the vehicle. More

Oil change Went in for an oil change. Did a good job in a timely manner. I wanted to use the coupon that was mailed. I couldn't because her car takes a different Went in for an oil change. Did a good job in a timely manner. I wanted to use the coupon that was mailed. I couldn't because her car takes a different type of oil. He gave me a discount for the oil change. More

2013 CR-V is all mine! This was our second buying experience at Bruce Campbell / Genthe Honda. We bought a 2012 CR-V EX in 2012 and decided to upgrade to the 2013 CR-V EX-L. This was our second buying experience at Bruce Campbell / Genthe Honda. We bought a 2012 CR-V EX in 2012 and decided to upgrade to the 2013 CR-V EX-L. We had a great experience, we walked in the door at 1PM and by 3PM we were finalzing the paperwork for the new car. Based on the credit union we used, we couldn't take the car home that day but we came back the next day to finish everything. We came with a toddler in tow and they were very accomodating to us and her. The manager offered her snacks and turned Sesame Street for her to watch. This helped give us the time to review paperwork and finish the transaction without a toddler meltdown. We were in and out in about an hour and were headed home with our new car! Thanks again Genthe Honda! More

Every time I go to Bruce Campbell I feel that I get the best service around. The service advisors are friendly and are always happy to help. best service around. The service advisors are friendly and are always happy to help. More

Every time my wife or myself come in for service we always have a wonderful experience here at Honda. The best thing is that we know that we are going to be treated in an honest and respectful manner. always have a wonderful experience here at Honda. The best thing is that we know that we are going to be treated in an honest and respectful manner. Thank you, Nancy and Bill Loeber More

This is the greatest experience I ever had for purchasing a used car. The winter in Michigan can be very frustrated and unpleasant. But Mr. Pinks made everything delightful. He is very friendly and professio a used car. The winter in Michigan can be very frustrated and unpleasant. But Mr. Pinks made everything delightful. He is very friendly and professional. And the car is just amazing with a perfect price. I will definitely recommend my friend this dealership. More

They took my car in at the appointed time and repaired it and let me know of any other problems without any high pressure tactics. and let me know of any other problems without any high pressure tactics. More

My 2007 Civic needed a new rear main seal. I chose to have this performed at the dealership because of the special skillset required to correctly service this item. My service advisor (Dan) was great. have this performed at the dealership because of the special skillset required to correctly service this item. My service advisor (Dan) was great. I especially like the fluid inspection procedure. Dan took the time to show me which fluids should be serviced and which fluids could wait. He did not try to up sale me anything. In fact, I was told that my timing belt and water pump should be serviced at the 120k mileage interval. Dan researched this and found my vehicle has a timing chain and service was not required at this time. This solidified my confidence in the dealerships integrity. The work was performed on time and so far, no oil leaks. I will be returning to Bruce Campbell for the future services when they are needed. More