Southgate Lincoln

Couldn't be more satisfied. This is our third auto purchase from Southgate Lincoln. Each time we have been completely satisfied with the service and the product. All of the autos This is our third auto purchase from Southgate Lincoln. Each time we have been completely satisfied with the service and the product. All of the autos were purchased from Shannon. She's the BEST! More

Excellent! I received excellent service that went above and beyond especially since I caused the problem. I appreciate the personalized service from Brian, Ada I received excellent service that went above and beyond especially since I caused the problem. I appreciate the personalized service from Brian, Adam and Joe. More

Always a good experience at Southgate Lincoln I am just about always first in line for service. Therefore I'm in and out in a short time. Always pleasant people to deal with. Never a bad experi I am just about always first in line for service. Therefore I'm in and out in a short time. Always pleasant people to deal with. Never a bad experience. More

Very satisfied with the prompt service provided by Brian’s team. The part was ordered and quickly delivered to the dealership for installation. Pleased with service from everyone involved. Brian’s team. The part was ordered and quickly delivered to the dealership for installation. Pleased with service from everyone involved. More

3rd dealership I went to for repeated bbrake issues. They were able to find the issues and fix immediately. Service staff (including the manager) were attentive, accommodating and efficient. They were able to find the issues and fix immediately. Service staff (including the manager) were attentive, accommodating and efficient. More

Adam was very rude and prejudice my experience with him was horrible. It time for me to purchase a new car and I will purchase it there because of what I went through with him. My car was there for 2 mon was horrible. It time for me to purchase a new car and I will purchase it there because of what I went through with him. My car was there for 2 months and he never followed up with me in the whole two months everytime I called he would say oh I was just about to call you. He hung up in my face several times and was just extremely rude to where I would ask to speak to a manager. I will never refer anyone especially anyone of color to come to that dealership and get treated the way that I did. I bought my car there and I'm going to buy a Lincoln but I will not buy there again. More

Couldn’t ask for a better experience! My salesperson Richard Klaiss responded to my every want and need! He was answering my questions before I asked them and made himself available to me My salesperson Richard Klaiss responded to my every want and need! He was answering my questions before I asked them and made himself available to me at all times. The closing was well prepared and thorough. I am in love with my new Lincoln MKZ! More

The customer service was great! Shannon Grover sold me a Lincoln MKZ, which turned out to be a Awesome birthday gift to myself. Shannon was great!! Lincoln MKZ, which turned out to be a Awesome birthday gift to myself. Shannon was great!! More

First class experience all around This is the 3rd or 4th car I have gotten from Southgate Lincoln. Always great service and worth the drive from Birmingham. Dan Sunderman has been my This is the 3rd or 4th car I have gotten from Southgate Lincoln. Always great service and worth the drive from Birmingham. Dan Sunderman has been my salesperson for all the cars that I have leased. He is well organized and follows up with a call to confirm that that I had no issues with the transaction. The dealership building looks great with the white marble floors. First class experience all around. More

Great experience! Shannon, my salesperson was fantastic. She responded right away and held the Cadillac for me until we could work out the deal. She is GREAT!! HIGHLY RECOMMEND THE DEALER!! She responded right away and held the Cadillac for me until we could work out the deal. She is GREAT!! HIGHLY RECOMMEND THE DEALER!! More