1,165 Reviews of Southlake Nissan - Service Center
Great Promised my vehicle would be done in an hour, it was. I was not pressured into purchasing any additional services during my visit. I was promptly gr Promised my vehicle would be done in an hour, it was. I was not pressured into purchasing any additional services during my visit. I was promptly greeted as I drove in to the service garage. Everyone I came in contact with promptly greeted me. Service was fairly priced. I'm a customer for life. More
Service Everything went great,car was serviced and ready when promised ,they asked me if I wanted it washed I stated yes,all work done was explained. Everything went great,car was serviced and ready when promised ,they asked me if I wanted it washed I stated yes,all work done was explained. More
Service dept Very friendly, professional, polite. Did not try to push extra service. I requested a new battery & was told it would be checked as routine. Serv Very friendly, professional, polite. Did not try to push extra service. I requested a new battery & was told it would be checked as routine. Service tech thought I may not need battery. Once checked received call with their result & recommendation to replace. Service was quick & service tech called me as soon as work was completed. First time I received car wash too. Appreciate that. More
great service dept. Randy K. and his team always help me keep my Rogue in great shape. This is my second Rogue and I just love them! he lets you know he's there for yo Randy K. and his team always help me keep my Rogue in great shape. This is my second Rogue and I just love them! he lets you know he's there for you!!! More
Sun rRoof Always take my car hear for Service wouldn’t take it anywhere else they always make you feel like you’re important to them Randy is great Always take my car hear for Service wouldn’t take it anywhere else they always make you feel like you’re important to them Randy is great More
Awesome Randy who leads the service department and his team do a great job of listening to the customer and making sure their needs are met. Always easy in an Randy who leads the service department and his team do a great job of listening to the customer and making sure their needs are met. Always easy in and easy out. More
Southlake's help with stranded traveler. I'm from Milwaukee and was on my way to Indianapolis when my transmission went on my car. I had my car towed to Southlake Nissan. They were great fr I'm from Milwaukee and was on my way to Indianapolis when my transmission went on my car. I had my car towed to Southlake Nissan. They were great from the first call to the last. When they told me they would call me at a certain time to update my situation, they always called promptly. I would definitely recommend them to anyone. More
Over priced oil change I’m sorry but I can’t justify 71.00 oil change. It is not a sports car. I have all ready specify I don’t need the synthetic oil. Plus - I am aware tha I’m sorry but I can’t justify 71.00 oil change. It is not a sports car. I have all ready specify I don’t need the synthetic oil. Plus - I am aware that my gas cap is messed up - I don’t appreciate being told it is because of a secondary one - they never asked me if my check engine came on pryer to the secondary gas cap from auto zone - well I’m here to tell you the original gas cap I had which is the true nissan one - took a dump - I got a different from auto zone to hold me over but it is still doing the same thing as the original - so it has nothing to do what brAnd gas cap it is. I will be taking my car from now on to a different place to get an oil change and I absolutely will never by or recommend a Nissan vehicle More
friendly customer care he was friendly. service was good and the time was excellent. he took his time to explain everything and answered all of my question with a smile no he was friendly. service was good and the time was excellent. he took his time to explain everything and answered all of my question with a smile no attitude. More
Oil Change Pulled up and immediately got waited it’s was ready when the guy said it would be However I didn’t get the check off list showing what was looked at Pulled up and immediately got waited it’s was ready when the guy said it would be However I didn’t get the check off list showing what was looked at More