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Southlake Pre-Owned Center

Merrillville, IN

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rated
5 Reviews

4189 East Lincoln Highway

Merrillville, IN

46410

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5 Reviews of Southlake Pre-Owned Center

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June 03, 2014

"FABULOUS SALESMEN, WILL NEVER GO ANYWHERE ELSE "

- nanabluehome

BEST CAR LOT IN STATE OF INDIANA, THANKS SO MUCH FOR MY CAR AND BEST CUSTOMER CARE EVER. GREAT, GREAT PEOPLE. THANKS RICK JOE ALLEN

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Recommend Dealer
Yes
Employees Worked With
rick behrens and allen moody
February 08, 2014

"My wife and I showed up looking for an Xterra they had..."

- jornelas24

My wife and I showed up looking for an Xterra they had online. The car was being driven by the owner's sister at the time since there was a snow storm coming. The owner drove out to his sister's house to pick up the vehicle on Friday night for us to look it over, and eventually buy it. Our salesman Jerry was extremely helpful and friendly throughout the whole process. I would definitely recommend Southlake Automall for anyone looking for great service and fair pricing.

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Recommend Dealer
Yes
Employees Worked With
Jerry
January 31, 2014

"Dakota was a great sales person, very good when talking..."

- kxmeyeoo

Dakota was a great sales person, very good when talking to the public (i Know because i'm a manager for a retail company) he walked us though every aspect of the cars he had to offer at are price range. i and my wife were very happy at how he took care of are needs.

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Recommend Dealer
Yes
Employees Worked With
dakota
November 04, 2013

"This was the best buying experience ever! Joe was so very..."

- Jndo1002

This was the best buying experience ever! Joe was so very knowledgable & friendly. He attended to each & every need of mine. I will recommend joe & Southlake Auto Mall to everyone I know. I will be a loyal customer for life.

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Recommend Dealer
Yes
Employees Worked With
Joseph Orosz Jr.
August 28, 2013

"This is the absolute worst dealership I have ever bought..."

- dowork123

This is the absolute worst dealership I have ever bought and serviced a car at. I'll try to make it quick...I bought my car new from southlake and took it there for every singly service needed until my incidents happened. So I like synthetic oil, I asked them to put synthetic oil in my car and they didn't. Not a big deal, the first time. After I asked the service writer to make a note on the oil, it happened a second time, right after I told him to make note of it....and then it happened 3 more times, even after asking them to add the notes I still told them to do synthetic and even telling them to their face, they couldn't get it done. After trying to reconcile the issues and getting no help from management, I called nissan directly to complain and never went back to the store. Fast forward to now, I had to go to that dealer for service, it was something my other shop couldn't do. As soon as I walk in the service magager, yes the manager starts in with me. He said, "last time you were here you said you we were xxxx and a crap place and you were never coming back". This manager acted like a teenager, he was mad because i called him out on what he did. Only a child would react that way, a man would have said, well maybe I can fix my mistakes now. Nope! So long story short, NEVER buy a car here but if you do, at least have it serviced elsewhere. If you want more details, email me at chicagoboy1980@yahoo.com, thanks and hope this saves someone a hassle!

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Recommend Dealer
No
Employees Worked With
Randy - service manager
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