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Southpoint Honda
Durham, NC
374 Reviews
Here at Southpoint Honda, it is our mission to be the automotive home of drivers in the Durham, NC area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Speaking of new Honda models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Durham.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 374 reviews
February 14, 2023
Excellent customer service! ! This dealership went above and beyond what they needed to do which made us feel valued as customers! We highly recommend this dealership to anyone ! This dealership went above and beyond what they needed to do which made us feel valued as customers! We highly recommend this dealership to anyone looking for a new or used vehicle. This is one of the best experiences we’ve ever had with a dealership!! They will have our business for life More
by Christinamjoseph96
Employees Worked With
Helpful January 18, 2023
charged me $589 to make a defective key (trying to get my money back) and to tell me 1 wheel pressure sensor is out. Wanted another $400 to fix the sensor. I refused and the warning light is still on. money back) and to tell me 1 wheel pressure sensor is out. Wanted another $400 to fix the sensor. I refused and the warning light is still on. This took 2 days and of course they invented another $3500 worth of "needs immediate attention" repairs. None of which are very urgent or possibly needed at all. More
by jlpp195555
Employees Worked With
brad
December 31, 2022
Southpoint Honda illegally took my money by getting a minor to sign additional work without consulting me. I booked an oil change and multi-point inspection via online system. On day of service I was minor to sign additional work without consulting me. I booked an oil change and multi-point inspection via online system. On day of service I was not able to go, instead I sent my son who is driving minor to service the car. He returned home about an hour later and in afternoon I got a text about further approval of optional services. I called and service rep informed me they got consent from my minor child when he dropped the car to perform almost $700 of service they recommended. Some of these were due, but some I had already performed in other auto repair locations. I challenged him how come they didn't call me for these additional services, instead they used a minor to sign a document which is illegal and invalid. My minor son who does not know anything about the car service history, or how dealers push recommended services would have signed anything they would have put in front of him. I ended up with services and expenses that were unnecessary. I have taken my Honda to the dealer for maintenance and service for the 10+ years I have owned it, but the way this whole situation was handled left me a bad taste. That day the dealer made some extra money, but lost a long time customer. More
by George B.
Employees Worked With
December 28, 2022
Because of demand & supply situation they are adding dealer options (without the consent of customers) that cost $300 in the market , priced at $2900. Unfortunate ,but karma will bite them eventually. N dealer options (without the consent of customers) that cost $300 in the market , priced at $2900. Unfortunate ,but karma will bite them eventually. Not going there ever . For all customers - make sure you do your research on all these add ons and illegal fees that are slapped on top of MSRP. Otherwise you’ll get ripped off. More
by sgorilla
Employees Worked With
Not listed
