Southpoint Honda

Found the vehicle I was looking for at a fair price, a slightly used Ridgeline. They had several models available for comparison. Tariq was very responsive and answered all our questions. The purchase pro slightly used Ridgeline. They had several models available for comparison. Tariq was very responsive and answered all our questions. The purchase process was smooth and the overall facility was convenient. I would go back. More

Everyone we dealt with at the dealership was professional and considerate. We made multiple appointments, and our sales person was always available when we arrived at the dealership. Eliany spent a lot of ti and considerate. We made multiple appointments, and our sales person was always available when we arrived at the dealership. Eliany spent a lot of time with us test driving multiple vehicles. I don't think we have had an experience this good purchasing a vehicle in the past. Eliany and Ahmad are excellent at what they do. More

Up front discussion about a purchase price. Kept the pressure low and came to an agreement with little hassle. Kept the pressure low and came to an agreement with little hassle. More

Overall, everyone was friendly. I appreciated the service. I did not like having to negotiate to get the right price. Next time I expect the best and final price upfront. I appreciated the service. I did not like having to negotiate to get the right price. Next time I expect the best and final price upfront. More

Great buying experience and the staff was very helpful and attentive. I would definitely buy from them again and attentive. I would definitely buy from them again More

Very good in friendliness, knowledge of products, patience with customer,caring about matching car to customer patience with customer,caring about matching car to customer More

We were able to see an associate right away and take a test drive. There was no pressure to buy. When we purchased a used vehicle the transaction was completed within 2 hours. test drive. There was no pressure to buy. When we purchased a used vehicle the transaction was completed within 2 hours. More

They really went out of their way to make me a deal and the process was quick and easy and informative! the process was quick and easy and informative! More

We purchased a used 2019 Honda Odyssey. The vehicle is in great condition. Peter helped us throughout the process. The dealership is an inviting environment, witj complementary waters, c The vehicle is in great condition. Peter helped us throughout the process. The dealership is an inviting environment, witj complementary waters, coffee, & drinks. More

I purchased my second car from you and was hopeful it would be as great an experience as getting the 2022 CRv hybrid Touring but unfortunately was not to be. My salesperson Jason was good but after the f would be as great an experience as getting the 2022 CRv hybrid Touring but unfortunately was not to be. My salesperson Jason was good but after the first bit I was not pleased. I bought a used HRv with a little over 7000 miles and as the Carfax showed was originally sold thru the Southpoint dealership supposedly to a staff member. First issue was when reviewing the pricing offer sheet for the first time I noticed the inclusion of the approximate $1220 charge for the ceramic paint coating which, when I challenged its inclusion, I found had already been applied and paid for in the first sale and by trying to charge me again you were attempting to double charge me for the same service. A simple, sloppy, careless miss at best or, if I was a cynical person, an attempt to make a dishonest buck off me. Then, when accessing financing offers presented of the Honda site, the public advertising was for 3.9% for 60 months. I was told it was not for used cars but you had to read deep into the very small print in the bottom of the conditions to find this. All the big print only alluded to being available to those well qualified buyers with strong credit. Very poor positioning. Honda itself should be more upfront on this so they say “ for well qualified buyers and for New Car purchases only”. I went into the Financing/high pressure add-on auto protection phase telling the finance person I was not interested in any of the extended warranty elements I bought with the new CRv. However in deference to the finance person having to do his job I made myself late for meeting my wife to listen politely and in due course I sequentially declined the offerings as I had indicted immediately upon entering his office I would do. Unfortunately this process took quite a while and despite my repeated mention that we had to wrap this up as I was late it took a very long time. Too long considering my opening comment that I was not interested in them. Having said all this perhaps for me the worst part was the carelessness of the pre-delivery cleaning of the car. We found 4 trash items in the passenger door… a used makeup sponge, waste paper and a scrap piece of plastic and in the glove compartment in the black cloth envelope that has the instruction manuals in it the temp purchase certificate of the previous owner with some of their personal information. Totally unacceptable particularly as the vehicle has been supposedly for sale from Dec 2024 so there was plenty of time for a thorough clean and check… sloppy! I was told my certified used HRv has a lifetime power train warranty and not the 7/100,000 mile warranty, which was impactful in my final decision to buy this car.. I was shown a photocopy of this “warranty” but do not have a copy of that policy. I would appreciate having a copy of this sent to me. All in all the HRv has met my Honda expectations ( this is our 5th Honda in a row starting with a V6 Accord in 1998, to a 2012 and then a 2016 Civic , both of which we are still driving today, to the 2022 CRv hybrid touring, which we bought from you, and now the 2025 HRv…so I have Honda experience and this was by far the least satisfactory buying experience period! The only reason I gave 3 stars was for the car itself and for the attention Jason provided. I would appreciate a response from management on my concerns. Andy More