Southtowne Chevrolet Cadillac Buick GMC

Tried to schedule service online but date was to far out..then I called and spoke to service writer Preston Smith..after explaining the problem he worked me in that day..good customer service.. out..then I called and spoke to service writer Preston Smith..after explaining the problem he worked me in that day..good customer service.. More

We live 50 miles from the dealership so I called and asked if they still had a specific used car in stock and available and was told they did and set up with an appointment to meet with them. We arrived asked if they still had a specific used car in stock and available and was told they did and set up with an appointment to meet with them. We arrived and they did have the car but they could not locate the keys. After searching for approximately 45 mins, I suggested they get the VIN number and go the Honda dealer to have a key made while we went and got some lunch, giving them a chance to rectify the situation. Let me say at this point that I do not blame Elisha. She did mention the keys had been missing for 2 days. As we were leaving the restaurant to head back to the dealership, they called and said they would have to tow the vehicle to the other dealership because Honda wouldn’t cut a key unless the vehicle was on their lot. They then suggested they could put us in a more expensive car instead. I stated we had come up to check out this specific car and really wanted to test drive it. I was told, “Well...that’s not happening today, but you can always come back Monday.” After driving back home, they called saying they had found the key. More

We always receive the best service at Southtowne. Our service rep Larry is always very helpful and keeps us informed on the maintenance needed on our vehicle. He also makes sure we get the best deal poss service rep Larry is always very helpful and keeps us informed on the maintenance needed on our vehicle. He also makes sure we get the best deal possible. We trust bringing our vehicles here. More

AWSOME It has always been a good experience in dealing with the sales team and the service team. Never once had a bad experience. Will always have my busin It has always been a good experience in dealing with the sales team and the service team. Never once had a bad experience. Will always have my business. More

Great job as always Southtowne. As a former ASE mechanic I am very selective when it comes to auto service. Courteous, quality, service! Thanks for all of your help Jason and the service department. I am very selective when it comes to auto service. Courteous, quality, service! Thanks for all of your help Jason and the service department. More

When it comes to getting the service done on my GMC, Larry always gets it taken care of! Will definitely be coming back next time. Larry always gets it taken care of! Will definitely be coming back next time. More

I love the professional service I receive each time my vehicle is serviced. My Service Rep Jason is wonderful. He is always professional and he truly cares about his customers! He makes each visit a lasti vehicle is serviced. My Service Rep Jason is wonderful. He is always professional and he truly cares about his customers! He makes each visit a lasting experience. Great job Jason as always! More

Always polite and helpful. Jason in the service department is AWESOME! My husband and I adore him. He’s so patient and kind. Very knowledgeable. Anything we need to know about our truck, Jason go department is AWESOME! My husband and I adore him. He’s so patient and kind. Very knowledgeable. Anything we need to know about our truck, Jason got us covered. Thanks Jason 🤙🏻 More

Kerry was extremely kind and helpful. Made purchasing my first vehicle a great experience! Enjoying the car as well! Thank you so much to everyone who helped. first vehicle a great experience! Enjoying the car as well! Thank you so much to everyone who helped. More