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Southtowne Chevrolet Cadillac Buick GMC

Newnan, GA

3.9
893 Reviews
We're living in exciting times! The electric car revolution is well under way and we can't wait to share some information with you about GM's plans. New car smell is great, and we've got a range of new cars, trucks, and SUVs that will delight your senses. But we think feel is really where it's at when you’re dealing with a new Sierra 1500, Silverado 1500, Acadia, Encore or Encore GX model. That's why our sales team is here to point you in the right direction and to assist you with the next step. After all, once you find the vehicle that looks right to you, you're going to want to get behind the wheel to see if you get that new car spark. One more compelling reason to shop for a new vehicle with is us our Lifetime Powertrain Warranty on all new vehicles. Come down to our Southtowne Chevrolet Buick GMC dealership to explore our inventory today!
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695 Bullsboro Drive

Newnan, GA

30265

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Showing 893 reviews

October 07, 2018

1st routine service visit since purchasing the vehicle. A friendly reception from the service advisor. The timeframe for the visit was explained up front and all went as expected. I appreciated the offer to More

by RacerX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston
Oct 12, 2018 -

Southtowne Chevrolet Cadillac Buick GMC responded

Nice review and a 5 star rating! We really appreciate you taking the time to let us know we knocked it out of the park!

October 06, 2018

Great service I was getting ready for a trip in 5 days and noticed my steering gearbox was leaking. I went to the dealer and they were able to get me in and determi More

by Dave W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston
Oct 12, 2018 -

Southtowne Chevrolet Cadillac Buick GMC responded

Thanks Dave! Glad to hear that we came through in a pinch for you. We appreciate the great review and for giving a shout out to one of our Service Advisers, Preston. Thank you for your business!

Oct 12, 2018 -

Southtowne Chevrolet Cadillac Buick GMC responded

Thanks Dave! Glad to hear that we came through in a pinch for you. We appreciate the great review and for giving a shout out to one of our Service Advisers, Preston. Thank you for your business!

October 06, 2018

Great experience ! Dealing with Southtowne Motors is nothing new to us . We have purchased several vehicles there. We have always felt Southtowne's employees knew their More

by Junglejim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don (finance) , Ronnie Stancil
Oct 12, 2018 -

Southtowne Chevrolet Cadillac Buick GMC responded

It's always good to hear when loyal guests are motivated to leave such a wonderful review like yours. We are proud to have Ronnie on our sales team. He is a great guy and delivers an enjoyable experience to all of the customers he serves. Thank you for taking the time give us a 5 star rating!

October 04, 2018

Very good appointment this time made a world of difference,waiting time was much shorter.jason got me in and out in a timely matter.running my truck through the More

by Levi10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason in service ????
Oct 12, 2018 -

Southtowne Chevrolet Cadillac Buick GMC responded

Thanks for posting your review about our service department at Southtowne Motors of Newnan. We are glad to get you back on the road tending to more important things! Thank you for your patronage and the fantastic review.

October 03, 2018

Service I have always liked Southtowne, and this experience in the service department went very smoothly. When one part did not correct the problem, Mr. Rook More

by ereeves1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Rooker
Oct 09, 2018 -

Southtowne Chevrolet Cadillac Buick GMC responded

Thank you for the 4 stars! We are pleased to hear the we met your expectations and that everything went smoothly. We look forward to serving you in the future.

October 03, 2018

Friendly guy and professional service When my wife and I drove in the yard, Ronnie proactively came to us and provide Consulting sales service. Finally I was convinced by sales to buy new More

by Edward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Railey, finace manager Scott
Oct 12, 2018 -

Southtowne Chevrolet Cadillac Buick GMC responded

Thank you so much for the great review! We appreciate the 5 star rating as well. Enjoy that new ride! We look forward to taking care of you in the future.

October 03, 2018

Unwillingness to trade the vehicle I purchased a vehicle on 9/22/2018 I went back on 9/26 to switch it out because my mom has liver cancer and it hurts her tremendously to sit in the ve More

by dresmer_726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mr. Lewis and Roy
Oct 09, 2018 -

Southtowne Chevrolet Cadillac Buick GMC responded

It is terribly upsetting to receive a review like this. Our thoughts and prayers are with your mother and your family as she battles such an ugly disease. Southtowne Motors has been, and will always be, a community leader in the battle against cancer by supporting the local cancer center as well various other endeavors such as volunteering and financial support. Cancer patients are near and dear to our heart. To imply that we sought to take advantage of your mother's condition is quite disturbing. In hopes of helping you understand, an explanation is warranted and certainly deserved. When a new car dealer sells a vehicle, they are required to pay their bank in full within a four day period for the unit that has been delivered to a customer. As you mentioned in your review, you had the vehicle in your possession for five days. We fulfilled our obligation to our bank by paying off the vehicle and removed it from our floor planned inventory. In addition, the contract between you and Southtowne motors had already been sent to the financial institution and finalized. When both of those transactions occur, as they had in this case, the vehicle no longer belongs to the dealer, but to the customer. The only way to "switch out" vehicles is to trade it in. Tag registration can take up to six weeks and those records are not a viable source to determine the finality of a vehicle transaction. Again, our thoughts and prayers are with your mom and your family and we hope that this information helps you understand that you were not being misled. We invite you to come back and visit with us again to allow us the opportunity to restore your faith in us.

Oct 09, 2018 -

dresmer_726 responded

Thank you for your response! The banks were not open on Sunday because I reached out to Ally which was not available on Sunday so therefore I did return on the 4th day. I really like the vehicle but I dont have the down payment for another vehicle it is very costly to do a trade with no down payment and a higher rate. I liked the dealership other than bring able to switch out the vehicle. I really would like to return to do business with Southtowne but because of this unfortunate incident I'm very reluctant to give you a second chance.

October 02, 2018

Very good experience Very satisfied with our salesman and the deal we received. Our salesman was very nice and made us feel comfortable. The dealership was very clean whi More

by smokies06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Stancill
Oct 09, 2018 -

Southtowne Chevrolet Cadillac Buick GMC responded

Thank you for giving Ronnie Stancill a shout out and for complimenting us on line. Many thanks for your business!!

October 02, 2018

Service Done When Stated Needed battery replaced in wife's suburban and showed up without an appointment. Worked with Paul who said he can have it looked at and repaired in l More

by Taxi Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Oct 09, 2018 -

Southtowne Chevrolet Cadillac Buick GMC responded

We are glad that we were able to deliver in a pinch. We do our best to get you in and get you out so that you can return to more important things than worrying about your vehicle. Thanks for the fantastic review! We hope to see you again soon!

September 27, 2018

Super Experience Everyone at Southtowne Motors were great, starting with the sale man onto the top of the ladder helped with the purchasing of my Chevy Silverado. Bec More

by Discoslim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy, Lisa, Finance Offcer, Two Others
Oct 09, 2018 -

Southtowne Chevrolet Cadillac Buick GMC responded

We appreciate you taking the time to leave such a wonderful review. Thank you for the fantastic rating as well!

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