Southtowne Hyundai Genesis of Newnan

Love my Service Advisor, Brian Munson. He’s amazing. He’s extremely responsive & helpful whenever I need service for my Sonata. Brian is the BEST. extremely responsive & helpful whenever I need service for my Sonata. Brian is the BEST. More

Josh was attentive, ensuring to find answers to all of our questions. The dealership should have been forthcoming about the mileage that was on the "new" car. our questions. The dealership should have been forthcoming about the mileage that was on the "new" car. More

Southtowne service is always great! Carmen has really spoiled me...I drive from Jasper, Ga to Newnan because of her concern and the honesty and kindness she always shows! spoiled me...I drive from Jasper, Ga to Newnan because of her concern and the honesty and kindness she always shows! More

Always 5 stars. My service rep is Carmen. She knows both me and My sister because we have always used this Southtown Hyundai for our servicing. She always keeps track of our cars. She lets us know what ser me and My sister because we have always used this Southtown Hyundai for our servicing. She always keeps track of our cars. She lets us know what servicing is needed. When we are there she lets us know what is going on, what to expect and charges. We are never blindsided. The whole service dept is great. We depend on all. They work as a team. You can’t go wrong. Highly recommend. But Carmen is now our friend also because we never go anywhere else. We both have Santa Fe’s and love them. On the links below it did not give me the option to choose dept. More

Drove 4 hours for a car I found online. Called to confirm they had it and told them we were on the way. It was a bait and switch. Showed us a different car that was $2500 over budget. Claimed it had the tech they had it and told them we were on the way. It was a bait and switch. Showed us a different car that was $2500 over budget. Claimed it had the tech package. I was paying cash but said to finance. Ok, knowing I would go home and pay it off before first payment was due. They came back and said they couldn’t finance under $5000. Ok, same plan to have it paid off. Then they came back and said they couldn’t finance under $7500. By this point I had already written the check for financing $5000. The finance manager told me to find a bank to get another check. I usually don’t write checks. I wanted to leave but my husband was sick if it and said to just do it and we will still Pat it off quickly. We paid it off within a month and they made a stand total of $41. In finance charges. The finance manager was so rude. He actually said he’d rather cut off his arm than buy a car. Unbelievable! Stay away from Southtowne Hyundai in Newman, GA!!! One more thing, the car turned out NOT to have the tech package! Liars make me sick. Will never buy another Hyundai because of this experience. More

Carmen always makes sure my service visit is pleasant, professional, and exceptional and she exceeds my expectations every time. Southtowne Hyundai is the only facility where I take my car. They always pr professional, and exceptional and she exceeds my expectations every time. Southtowne Hyundai is the only facility where I take my car. They always provide top-notch service! More

I arrived at appointment time..wa greated very cordially,they were ready for me...they checked what I wanted done and they took the veghicle to the service area..Iwas sent to a very comfortable wa cordially,they were ready for me...they checked what I wanted done and they took the veghicle to the service area..Iwas sent to a very comfortable waiting lounge..everything was done quickly and soon mr WES came for me..explained all that I asked to be performed..thanked me and wished me a great day and sent me on my way...thank you guys More

Carmen is a five star service advisor. My car was scheduled for oil change and after I drove it home, I noticed an oil leak -which was not an issue before hand. Carmen was able to get my car back in scheduled for oil change and after I drove it home, I noticed an oil leak -which was not an issue before hand. Carmen was able to get my car back in the shop the same day to get the leak fixed. However, the car continued to leak oil that next day and Carmen got me scheduled back in the shop yet again. Carmen listened to me and did everything she could to make sure I was satisfied with all the services being provided to me. She communicated with the technicians and helped to get my car back to normal. Carmen went above and beyond. I am very grateful to have her as my service advisor. I give the service 4 stars because although I had to make several trips back and forth to the shop because of a technician’s mistake, my service advisor went above and beyond to get the issue resolved. More

It was a pleasure to do business here. The place is nice and clean. The people were exceptionally nice and courteous. Scott is straight to the point and very helpful. and clean. The people were exceptionally nice and courteous. Scott is straight to the point and very helpful. More

My dealer for life. Exceptional customer service.. Always friendly and takes care of you in a timely manner. They lister to you and answers your questions about your serv Exceptional customer service.. Always friendly and takes care of you in a timely manner. They lister to you and answers your questions about your service. I don’t go anywhere else because I know that my car will be taken good care of at Southtowne Service Department, and their prices are also reasonable and within my budget. Thanks to West and Carmen for taking time to listen to my concerns and taking good care of my car. More