Southtowne Hyundai of Newnan

Only leaving 5 stars for the sales person and sales manager Would only leave one for the GM- Bram Andrew Minix was seriously fantastic. Too bad his General manager Bram blew the deal by being co manager Would only leave one for the GM- Bram Andrew Minix was seriously fantastic. Too bad his General manager Bram blew the deal by being condescending and trying to take back a discount that HE made a mistake on because he decided listening to his customer wasn’t important. I was there for FIVE hours and Bram never even pulled my credit (even though it had been filled out for three hours) If it wasn’t for Andrew and the sales manager Cory being so professional the entire time I was there and listening to exactly what I wanted. I would have left. Gram didn’t even have enough respect to introduce himself or listen to why I was there. Before I even told him my name he said “you know you’re not leaving with a palisade today right” I responded with “yes, I know how long the process takes. But I have been working with Andrew and wanted to take a look at an upgraded palisade in person”. His response “ok, so then why are you here?” What?! I am 33 years old, have purchased SEVERAL vehicles and have been in the automotive business so I know how everything in the automotive business works. I started SEVERAL times that my current vehicle is a lease. He accidentally offered me the GA tax discount and then when we were trying to finalize the deal thought that I wouldn’t notice an almost 2000 difference on a 10000 cheaper car! When I pointed it out, he admitted his mistake but said he wouldn’t take it off. I told him offering a discount, and then taking it away because they made a mistake isn’t something I should have to pay for. I really hope Bram doesn’t ruin this place for the fantastic sales team that he obviously doesn’t care if they make money. Bram not only wasted my time, but the ENTIRE sales team that worked with me. I will go to a dealership that follows basic proto call and at least knows how to pull a credit report. If you’re a female, don’t talk to Gram. He clearly has never ran a dealership and doesn’t know how to treat woman with respect. I know Andrew and Cory will do fantastic, so any deals that aren’t happening..are simply from their general managers stupid mistakes and lack of listening. May I suggest a different Gm? More

DO NOT BUY CAR HERE! ! I have been dealing with a nightmare due to the car that they sold me. I purchased a 2019 Hyundai Genesis with 7,000 miles around November of 2022. ! I have been dealing with a nightmare due to the car that they sold me. I purchased a 2019 Hyundai Genesis with 7,000 miles around November of 2022. Within the first week of owing the vehicle I noticed water leaking inside the cabin. They took it in multiple times and nothing. They tried trading it back without the taxes paid and the positive equity on my trade in. It was finally deemed a lemon and still to this day am stuck in the buyback process (7-17-23) Lavelle was my sales representative. TAKE YOUR MONEY ELSEWHERE More

This company is extremely unsatisfactory. Ever since I purchased the Palisade, I have been encountering a multitude of problems. The company was dishonest with me right from the start, so I w Ever since I purchased the Palisade, I have been encountering a multitude of problems. The company was dishonest with me right from the start, so I wouldn't recommend trusting their 3-year maintenance package. Moreover, their service department is highly inadequate. I was stranded for hours on the side of 285 due to a flat tire as they neglected to return my lugnut key back in the car. Their warranties are not reliable, and once the purchase is made, they fail to value their customers. The managers and owner refuse to call me back to address the lies and concerns, but have another slimy sales person call me to buy my car back while I was waiting for an oil change. Slimy sales people - dishonest company - lies all around More

If you come here ask for Tom he’s an amazing person even though the car I wanted was sold when I got there, my interaction with him was the best service I’ve had at a dealership he didn’t try to up sale me though the car I wanted was sold when I got there, my interaction with him was the best service I’ve had at a dealership he didn’t try to up sale me he kept everything 100 he’s just an all around great salesman More

Bought extended bumper to bumper 100k warranty. Show 2 videos of an issue with car. Computer not showing codes. Mechanic states ..what am I supposed to do replace all 500 sensors. Service ma Show 2 videos of an issue with car. Computer not showing codes. Mechanic states ..what am I supposed to do replace all 500 sensors. Service manager states leave car for undetermined period of time, no loaner and would be charged diagnostic fees until they could locate the issue. States if they had a loaner it would go to one of the cars that has been there for over 100 days. This is my 4th new car bought from this dealer and it will be my last! More

Service department does a terrible job. Very unprofessional. Can't even put an oil cap on without losing it after doing an oil change. Very unprofessional. Can't even put an oil cap on without losing it after doing an oil change. More

Terrible, dishonest people. Will lie to you multiple times on the phone just to get you to drive to Newnan. Horrible. times on the phone just to get you to drive to Newnan. Horrible. More

What does it take to get some help from the Hyundai customer service team? I filed a ticket on November 10 for my inoperative BlueLink and was told the issue would be resolved in 3-5 business days. Wel customer service team? I filed a ticket on November 10 for my inoperative BlueLink and was told the issue would be resolved in 3-5 business days. Well, I called on day 5, 7, and 9 and I HAVE STILL NOT received any help. Its infuriating that your CS and engineering teams can continue to ignore a customer who just spent this money on a car. What will it take to get someone to fix this or least give me a call? Initially I was pleased with my Santa Fe Limited edition but when I picked up the vehicle after purchasing it I was greeted with 27 miles to empty on the gas tank and no second key. I was told the key was in the mail but that was three weeks ago and still nothing on the front. I'm hoping these issues don't happen to someone else but its definitely not too late to earn my trust back. Find the key and fix the BlueLink and I will be a happy customer. More

They were very friendly and helpful when we came in to look for my son a truck. They gave us several options until we found one that fit our needs and felt was a great, safe option. look for my son a truck. They gave us several options until we found one that fit our needs and felt was a great, safe option. More

Very professional and curious. They called me and told me that my car had a recall and fixed it the same day. This was so unlike other vehicles I have owned. Honda was aware of problem, but told me to w me that my car had a recall and fixed it the same day. This was so unlike other vehicles I have owned. Honda was aware of problem, but told me to wait until car stopped for them to repair. Cadalac wa aware of headlight issue but I had to pay for repair and be reimbursed! Love my car More