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Southtowne Hyundai of Newnan - Service Center

Newnan, GA

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199 Reviews

199 Reviews of Southtowne Hyundai of Newnan - Service Center

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July 17, 2024

If you buy a car here, do not expect service unless you schedule oil change, tire rotation, etc a month out. Terrible service after the sale... More

by CDS
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
lady manager in service dept
January 11, 2024

My worst encounter with a car dealership: Southtown Hyundai in Newnan. Stay away! Incompetent service department. First visit for a cracked windshield resulted in ripped fabric and a scratched screen; More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allen Bruce, Lisa Oliver,Carmen Krauth
October 18, 2023

Poor customer svc. Went in for oil change, Front end alignment (car pulling slightly to the rt.) and rotation. These ppl clearly did not use gloves all the dirt for the More

by lasno720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
do not remember a name
August 26, 2023

The worst experience I have ever had with a car dealership. They said my 2016 tucson had a blown engine($14,000 to repair) and then very much wanted me to trade in and buy another car. After asking More

by nhofland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Q the sales manager, acts like your friend if it benefits him on making a sale, if not he could care less. Lisa the service manager is condescending and has 0 customer service skills.
June 21, 2022

Bought extended bumper to bumper 100k warranty. Show 2 videos of an issue with car. Computer not showing codes. Mechanic states ..what am I supposed to do replace all 500 sensors. Service ma More

by mood195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Philipson
May 24, 2022

Service department does a terrible job. Very unprofessional. Can't even put an oil cap on without losing it after doing an oil change. More

by ed227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Philipson
August 31, 2021

Very professional and curious. They called me and told me that my car had a recall and fixed it the same day. This was so unlike other vehicles I have owned. Honda was aware of problem, but told me to w More

by ltyoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Philipson
August 21, 2021

Great customer service. Carmen is great! Repairs seem to be working okay. More

by rlb3550@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Philipson
August 21, 2021

I have been bringing my Genesis to Southtown for 6 years now and always had great service. My Service Agent Carman is the BEST! She is always knowledgeable of what I need done and ALWAYS kind. More

by debduford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen
August 18, 2021

Not bad But Should have car replacing the repaired one Not bad But Should have car replacing the repaired one More

by Hoy215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo
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