I have purchased many new autos over the years, but tried Southtowne a year ago, I had the experience to meet Andrew Martin, hes is a world class salesman, never pushy and get right to the job, he makes deals most salesman will not even consider, he is so good I just purchased another new truck from him. He and his finance team will treat you with respect, and make your experience pleasant and painless.
From the moment I contacted Southtowne until purchasing a new vehicle, Roy Parker provided excellent customer service. Mr Parker listened to what I was looking for and then helped locate the right truck. Thank you
Southtowne is wonderful! Love the Service Department ! The service department is the REASON I purchase my cars at Southtowne. Very courteous, always able to work with my time frame to bring my car in service. I live 45 minutes from the dealership, and it could be serviced 17 miles from my home, but I prefer Southtowne's service department.
Drove 405 miles to get the vibration fixed that my local dealer wouldn't fix. Very nice and courteous. I told my wife that my dealer should send a rep down to learn the proper way a dealership should be run. Thanks again!!!
Being new to the area needing a new car a visit to Southtowne was our first stop. We knew the 2 cars we were interested in and Andrew took no time at all to locate and show us the vehicles. Not being sure if we would purchase or not Andrew explained the differences in these cars and answered any questions we raised. Andrew worked up the pricing and a deal was struck. Since it was an evening sale Andrew did everything to help speed up our process and finalize having the car ready. The sale was a stress free experience as all of the employees were beyond helpful and friendly.
We communicated to Roy that we only had a couple of hours and we ended up being in and out of the dealership in 2 hours. He didn't play games with us and he made the process as smooth as possible! It was a great car buying experience!
We came to Southtowne to look at used vehicles and trade the Nissan we had previously purchased (used) at Southtowne. However, Roy Parker gave us a great deal on a new car! Well worth the trip. Roy made us feel that he really did care about our concerns and our needs. We are now enjoying driving our 2018 Buick Encore thanks to Roy and Southtowne.