Southwest INFINITI

A wonderful experience purchasing a QX56 from Heidi Montiel My wife and I were looking for a low miles, 2012 pre-owned Infiniti QX56 in Houston. I called and spoke with Heidi who was very knowledgable about th My wife and I were looking for a low miles, 2012 pre-owned Infiniti QX56 in Houston. I called and spoke with Heidi who was very knowledgable about the vehicle and she had a few on the lot. We drove from The Woodlands to meet with her and she showed us a few of them. She was very professional and friendly. We enjoyed the vehicle very much and wanted to purchase it. There was a paint blemish on the rear bumper and she stated that it would be repaired and perfect. We brought the vehicle in to be repaired and after we came in to pick it up, it was perfect! I believe Heidi went above and beyond to make us very happy with our purchase. My wife and I were ecstatic and we were very grateful for Heidi and the attention she gave us. One of the best car buying experiences ever! Thank you Heidi! More

Best Service Expereince Ever!! I've had nothing but great experiences with Southwest Infiniti! I have 3 small children and this can sometimes be difficult to bring my car in when th I've had nothing but great experiences with Southwest Infiniti! I have 3 small children and this can sometimes be difficult to bring my car in when their with me. Bobby and Jonathan always puts a smile on my children's faces. They help keep the kids busy and I do not feel rushed or pressured when I'm there. Thank you for making "brining in my care for service" experience hassle free. More

Great car buying experience.... One of my best car buying experience ever. I’ve bought many vehicles over the years and I’ve never been this satisfied with the service. Thanks to Cha One of my best car buying experience ever. I’ve bought many vehicles over the years and I’ve never been this satisfied with the service. Thanks to Charles Oakes at South West Infiniti, I could not have asked for a better salesperson. Charles was so knowledgeable and helpful with the purchase of my Infiniti G37S, the transaction could not have gone any smoother…. I have and will continue to recommend you and Southwest Infiniti to all my friends and colleagues. Thanks for all your help, especially with the purchase of the first G37. I’ll see you guys again soon…. More

Great customer service! Bought our car from Southwest Infiniti. Had the privilege of working with Heidi and Lamar. They were easy to work with and Lamar gave us a great deal Bought our car from Southwest Infiniti. Had the privilege of working with Heidi and Lamar. They were easy to work with and Lamar gave us a great deal on our trade in. Would recommend this dealership to anyone else! More

Great! Was great working with Daniel from southwest infiniti . He helped us in purchasing our infiniti . Excellent customer service. Five stars for Daniel Was great working with Daniel from southwest infiniti . He helped us in purchasing our infiniti . Excellent customer service. Five stars for Daniel and southwest infiniti for a good car and a good deal. Ana and Narayan More

Daniel and Southwest Infiniti is the way to go! After looking at Tahoe's, Land Cruisers and Sequoia's, we decided to check out the QX80. We called and Daniel DEALejandro helped us that day. We tes After looking at Tahoe's, Land Cruisers and Sequoia's, we decided to check out the QX80. We called and Daniel DEALejandro helped us that day. We test drove the car and took a couple of days to think about it. Daniel was honest, easy to work with and not at all aggressive (like the stereo typical car salesman tends to be). About two days later we came in and purchased our brand new QX80 with all the "add-ons" that we requested at an EXTREMELY fair price. My parents, best friend and brother plan to buy an Infiniti from Daniel in the near future. In fact, we will be making our next car purchase with them (Q60 convertible) within the next two years. Thank you Daniel and Muhammad and see you soon! More

worst experience EVER!!!!!!!!!!!! Most dishonest people I have ever met beginning with Brandon the "new" salesman that his boss, Tony, referred to as "one of his best" Brandon lied abo Most dishonest people I have ever met beginning with Brandon the "new" salesman that his boss, Tony, referred to as "one of his best" Brandon lied about basically EVERYTHING! The car fax listed the car as certified pre-owned but that was taken away one day later. - Never really explained why but said not a big deal because of the late original purchase date of the car. This would mean the extended warranty was not as valuable. Of course this was another lie. He lied about the date by more than a year. Pitiful. Tony, his boss, was no better. Just telling us what we want to hear. When we finally got to the head guy (over all sales) he was arrogant and defensive of his guys. Told us we could back out of the deal... at this point the car we traded in was gone! Can't really back out. I would NEVER go to this dealership! They live up to the reputation of used car dealers. Worst experience ever! More

Best car buying experience ever!! My wife and I went to SWI to look at the new Q50 premium. Our salesman Curtis W. was very knowledgeable about the product and was ready to work and g My wife and I went to SWI to look at the new Q50 premium. Our salesman Curtis W. was very knowledgeable about the product and was ready to work and get the best deal for us. This is our fourth car purchase and the only one that we actually had fun during the process. We would definitely recommend our friends and family to visit SWI. More

One Call I called and spoke to Hiedi and within a week she had the car that I needed. Great service, great follow up and extraordinary personable attention. I called and spoke to Hiedi and within a week she had the car that I needed. Great service, great follow up and extraordinary personable attention. More

Good purchase price, but bad maintenance and communication I bought my SUV as a "certified pre-owned" vehicle. They let me drive it off the lot with most of the fluids at a low level. When preparing for a cr I bought my SUV as a "certified pre-owned" vehicle. They let me drive it off the lot with most of the fluids at a low level. When preparing for a cross-country trip, I had my own mechanic check all the fluids, and he discovered the problems. I tried to call my "personal service representative" Monica, who was never available. More