Southwest INFINITI
Houston, TX
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234 Reviews of Southwest INFINITI
Adriana was the best sales person! She was attentive and answered all of my questions. She has also continued to follow-up. I will refer her business! answered all of my questions. She has also continued to follow-up. I will refer her business! More
Adriana was polite, attentive, and personable during the entire process. This made up for prior inattention to detail by another sales rep. She and David ensured that my concerns were heard. Without them I entire process. This made up for prior inattention to detail by another sales rep. She and David ensured that my concerns were heard. Without them I would have moved on to another place. More
The sales person was very attentive and professional. She was knowledgeable about the vehicle and got everything ready quickly when we closed on the deal. The delivery was quick and easy. was knowledgeable about the vehicle and got everything ready quickly when we closed on the deal. The delivery was quick and easy. More
Tony was very knowledgeable and courteous throughout the process. We scheduled a time for my purchase. My new car was ready when I arrived, and Tony walked me through every one of my car's features. I'm process. We scheduled a time for my purchase. My new car was ready when I arrived, and Tony walked me through every one of my car's features. I'm very happy with the service I received. More
Hello, I previous submitted a survey, Robin , Tony, and Issac were wonderful. Very compassionate, caring, and always smiling. Now for the Service Department very bad service. Maddie was so hateful and Rude Issac were wonderful. Very compassionate, caring, and always smiling. Now for the Service Department very bad service. Maddie was so hateful and Rude, so was Hector. Previous vehicle when i always went to service they will give me a hard time. RUDE service people. every the head leader. I think is the area of town properly??? But I feel very uncomfortable. I told Robin she needs to FIRED them.! or else I will be going to the Clear Location moving forward. I dont want to feel that I'm walking on egg shells.!!! More
This place always has dirty nasty cars listed on AutoTrader. You show up to find that it's being sent to auction but they'll sell it to you anyway.... Even though, ya know, it smells like cat piss. AutoTrader. You show up to find that it's being sent to auction but they'll sell it to you anyway.... Even though, ya know, it smells like cat piss. It's been a filthy presentation for every car I've ever looked at there. If they're going to send them to auction then just send them to auction quit listing them for sale. More
Taylor did a wonderful job making me a deal on my QX 50!! He did tell me wrong on my maintenance of the car. Said I had 2 years of free oil changes. Rolley (finance guy) said that was incorrect.. Disappoint He did tell me wrong on my maintenance of the car. Said I had 2 years of free oil changes. Rolley (finance guy) said that was incorrect.. Disappointed on that end though More

