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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
641 Reviews
Call Service Center (682) 305-7203

641 Reviews of Southwest Kia: Dallas - Service Center

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November 29, 2021

Just have to be careful that they don’t try and upgrade unnecessary replacement parts More

by Suzanne Hickman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lozier
Report | Print
Dec 03, 2021 -

Southwest Kia - Dallas responded

Thank you for the valuable feedback Suzanne. We are always looking to improve customer experiences, so we'd love to hear from you! Thanks for choosing Southwest Kia!

November 29, 2021

My entire visit was exceptional.My representative was My entire visit was exceptional. My representative was very knowledgeable and exceptionally polite. My service was wonderful. More

by Klca1707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
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Dec 03, 2021 -

Southwest Kia - Dallas responded

Thanks for the positive review! The team at Southwest Kia is thrilled to hear your kind words. Hope to see you again soon!

November 27, 2021

Very clean waiting area. Service advisor personable, who showed he understood my concerns. They took care of my vehicle. More

by TONCIE.ROBERSONNONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lozier
Report | Print
Dec 03, 2021 -

Southwest Kia - Dallas responded

Thank you for taking the time to leave our team at Southwest Kia a review. Josh is a large part of our success at the dealership, and he was delighted to hear your kind words. Thanks again for the recommendation, and we look forward to serving you again.

November 26, 2021

Service advisor was courteous and prompt. Kept me updated about my vehicle and walked me to my vehicle when finished. More

by Ur2bleve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lozier
Report | Print
Dec 03, 2021 -

Southwest Kia - Dallas responded

Thank you for the valuable feedback and recommendation! Our team at Southwest Kia, especially Josh, were thrilled to hear your review. We appreciate you choosing us for your automotive needs, and look forward to seeing you again soon.

November 26, 2021

They took care of everything I needed done on my vehicle with no issues. Would recommend to others. More

by EVERETTKJOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
Dec 03, 2021 -

Southwest Kia - Dallas responded

Everett, thank you for the recommendation! Josh, Daniel and the team at Southwest Kia work tirelessly to provide extraordinary experiences for every client at every visit. We appreciate you taking the time to let us know that we hit the mark. See you again soon at Southwest Kia!

November 24, 2021

I was charged for services that were not performed. My vehicle was released to me it's unsafe tire pressures. Service assistant was extremely rude and derogatory. More

by Just1dirtybird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Stimson, Josh Lozier
Report | Print
Dec 03, 2021 -

Southwest Kia - Dallas responded

Hello, The entire team and myself take great pride in providing every customer with a five-star experience at each visit. I’d like to discuss your recent visit and where you felt like we missed the mark, so please contact me at your earliest convenience. I look forward to speaking with you soon, thank you. Amer Husseini General Manager amerhusseini@lithia.com 469-772-7301

November 24, 2021

Larry & his crew got my issue resolved very quickly! I have no complaints on my most recent service issue. More

by Lfree1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Johnson & Jorge Malagon
Report | Print
Dec 03, 2021 -

Southwest Kia - Dallas responded

Hello, we're happy to hear that Larry & the team at Southwest Kia were able to assist you. Thank you for choosing us for your automotive needs, and we look forward to seeing you again soon.

November 23, 2021

I appreciate it my service technician he was very nice and considerate to me I would like for him to talk with me all the time when I come with my car More

by TO.RGARRETT
Recommend Dealer
Yes
Employees Worked With
Stan Bowie
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Nov 23, 2021 -

Southwest Kia - Dallas responded

Hello, thanks for the kind words! Our team at Southwest Kia is grateful for them. We hope to see you again soon!

Nov 23, 2021 -

TO.RGARRETT responded

Thank you as well

November 23, 2021

Had a great time, fast and easy. The lady that helped me was sweet and funny More

by AMANDAPLUNKET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2021 -

Southwest Kia - Dallas responded

Thank you for the five stars, Amanda. Our service department at Southwest Kia appreciates your continued patronage. We look forward to seeing you on your next scheduled service visit.

November 22, 2021

Excellent service was received also the customer service representative was very knowledgeable and on top of all questions. More

by Orinrishton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge malagon
Report | Print
Nov 23, 2021 -

Southwest Kia - Dallas responded

Hello, thanks for taking the time to provide our team at Southwest Kia with such positive feedback. We appreciate you choosing us for your automotive needs and look forward to seeing you again soon!

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