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Southwest Kia Mesquite - Service Center

Mesquite, TX

3.5
733 Reviews

733 Reviews of Southwest Kia Mesquite - Service Center

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July 28, 2016

Service Gone Bad!! Im a k900 owner who is now receiving horrible service since Benny left. I have owned 4 kias prior to this one. I am not happy due to the lack of servi More

by Jimmie Sanders
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Gary Wells
July 24, 2016

GREAT Gary, the drinks, snacks, tv, Wi-Fi, n kids play area in the waiting area along with the complimentary car wash made me feel VIP. More

by jackieloveskia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
gary in service
July 15, 2016

EXCELLENT SERVICE I have been coming to this dealership for a long time...excellent service from Gary Wells in the service dept. Jerry Tonnubbee in sales has always tak More

by kdg_46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Wells, Jerry Tonubbee
July 13, 2016

Poor Communication Did not care for the lack of communication regarding my vehicle. I had to bring in my 3 month old new car for service because of an issue with the tr More

by Disappointed in Kia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service - Gary (only saw him when I brought in my car)
July 10, 2016

Service I always have great service here! Heather Stallings always takes care of me, she does not have me do service that isn't needed at the time. More

by Je
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
July 09, 2016

Great service staff at all levels. I started taking a used Kia there, sort of to "test drive" the service department, anticipating the purchase of a new car in the next year or so, They More

by nerbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Stallings
July 08, 2016

Maintenance I took my car in for maintenance as my dashboard was lighting up, given my car was only 6 weeks old. Carlos from Service Dept took the time to look in More

by Beetlejuice1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos from Service Dept
July 08, 2016

Great Work My wife took our son's car in for a tire problem. Very glad they did not automatically try to up sell on a new set of tires. They actually fixed the More

by GH59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
July 07, 2016

Great experience. I took my truck for a routine maintenance and the service was done well, people are very friendly as usual, Gary is very nice and Ivan is super , I re More

by MILAGRO LUNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary, Ivan Navarrete
June 30, 2016

Routine Maintenance As usual, service was completed as scheduled and in a timely manner. I am a 100% fan of Southwest Kia and would recommend to others to shop here. More

by robert1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
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