Spangler Subaru
Johnstown, PA
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402 Reviews of Spangler Subaru
Worst customer service ever! I came in for a recall on my car and they broke my coin dispenser, broke my dial for the temperature control , and didnt put the dash back together it I came in for a recall on my car and they broke my coin dispenser, broke my dial for the temperature control , and didnt put the dash back together it was left just hanging so i go in and argue with them about it and employee named jim grabs me by the arm and they throw me out. Im still waiting for my car to be fixed right and so far they have done nothing for the assault. So if you get bad service and broken parts like i did what do they do they assault you and throw you out then they keep stalling and fix nothing! DO NOT GO THERE!!!! Youve been warned thank you More
Perfect Transaction Easy to deal with ... no pressure. Salesman was very knowledgeable and friendly . Vehicle is superior quality . Very happy with Spangler’s and will Easy to deal with ... no pressure. Salesman was very knowledgeable and friendly . Vehicle is superior quality . Very happy with Spangler’s and will recommend to family and friends. More
Great Service Received great service. Everyone is friendly and helpful. They alway have a loner car available for me to use which I very important for me. Wonderful Received great service. Everyone is friendly and helpful. They alway have a loner car available for me to use which I very important for me. Wonderful dealership! More
I went for an oil change. Quick service! Overall a good experience. They were fast and I didnt have an appointment. I went for an oil change. The only thing i have noticed is they always s Overall a good experience. They were fast and I didnt have an appointment. I went for an oil change. The only thing i have noticed is they always seem to come at you with different things to see if you want replaced or repaired. I understand that its what businesses do and they are trying to make a profit, but it is annoying. More
Everything was right. Always is Prompt clear and easy. Everyone is friendly and ready to help. They explain what was done, what’s needed next and when that will be. I’ve gone ther Prompt clear and easy. Everyone is friendly and ready to help. They explain what was done, what’s needed next and when that will be. I’ve gone there for years and will continue to do so More
Very professional, friendly, and concerned. I found the entire experience delightful and that is an unusual statement when making an automobile purchase. The professionalism was top notch, the a I found the entire experience delightful and that is an unusual statement when making an automobile purchase. The professionalism was top notch, the atmosphere was friendly, and the concern for my needs was sincere and real. The attention taken to explain the workings of the car was greatly appreciated. More
Just like family I have been a Spangler customer since 1988 and over the years things have just become better and better. The Service center staff are very competent a I have been a Spangler customer since 1988 and over the years things have just become better and better. The Service center staff are very competent and helpful. As a single female, I find I can ask any question without fear. Both Jim and Jeff take time to explain any service required and help me make good decisions. Everyone at Spangler is kind, understanding, and responsive. Because I live more than 50 miles from the dealership, they work with me in scheduling service. I would not go to another dealership - even one only 15 miles away. More
Great staff The staff is attentive, friendly, and knowledgeable. My service has always been completed and accurate. I like that I can have a hot cup of tea while The staff is attentive, friendly, and knowledgeable. My service has always been completed and accurate. I like that I can have a hot cup of tea while I wait. Thank-you, Spangler. More
Serviced on arrival, problem discovered immediately Have always received immediate service. Appreciate the multi-systems check done each time we take our car in. Any concerns we had were immediately add Have always received immediate service. Appreciate the multi-systems check done each time we take our car in. Any concerns we had were immediately addressed. Our car is washed each time it is serviced. More
Great customer service Jeff and Jim the service writers were very helpful with what I wanted. They answered all the questions I had about my Subaru. Scheduled my service rig Jeff and Jim the service writers were very helpful with what I wanted. They answered all the questions I had about my Subaru. Scheduled my service right away. Then I had questions about an extended wararranty and they introduced me to Denise who was also very helpful. Also spoke to Jared about some of the options on my car. He was a lot of help. More

