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Spangler Subaru

Johnstown, PA

4.9
402 Reviews

219 Alvin St

Johnstown, PA

15904

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402 Reviews of Spangler Subaru

December 04, 2018

Worst customer service ever! I came in for a recall on my car and they broke my coin dispenser, broke my dial for the temperature control , and didnt put the dash back together it More

by DH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim, Ryan Spangler, Garrett Spangler
December 03, 2018

Perfect Transaction Easy to deal with ... no pressure. Salesman was very knowledgeable and friendly . Vehicle is superior quality . Very happy with Spangler’s and will More

by tfsubaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Burnheimer, Garrett Spangler
Dec 06, 2018 -

Spangler Subaru responded

Thank you for the kind words!

December 03, 2018

Great Service Received great service. Everyone is friendly and helpful. They alway have a loner car available for me to use which I very important for me. Wonderful More

by pamelamccoy4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Burnheimer, Garrett Spangler
Dec 06, 2018 -

Spangler Subaru responded

Thank you for the kind words!

December 03, 2018

I went for an oil change. Quick service! Overall a good experience. They were fast and I didnt have an appointment. I went for an oil change. The only thing i have noticed is they always s More

by BDAVIS24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont know who all helped me but they were all courteous.
Dec 06, 2018 -

Spangler Subaru responded

Thank you for the kind words, BDAVIS24. Regarding the service offerings, our Service Advisors may suggest certain products primarily to keep the customer aware of all available options for their Subaru. Our main goal is to keep our customers both safe and aware of their Subaru's performance. If at any time you feel pressured or uncomfortable, please feel free to speak to your Service Advisor, or reach out to our Service Manager, Ryan Spangler - (866) 779-4775.

November 30, 2018

Everything was right. Always is Prompt clear and easy. Everyone is friendly and ready to help. They explain what was done, what’s needed next and when that will be. I’ve gone ther More

by COOK10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob. Forie
Dec 06, 2018 -

Spangler Subaru responded

Thank you for your kind words and your continued loyalty!

November 29, 2018

Very professional, friendly, and concerned. I found the entire experience delightful and that is an unusual statement when making an automobile purchase. The professionalism was top notch, the a More

by michael.russo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Matson, Garrett Spangler
Dec 06, 2018 -

Spangler Subaru responded

Thank you for the kind words! We do our best to create a friendly and inviting atmosphere.

November 29, 2018

Just like family I have been a Spangler customer since 1988 and over the years things have just become better and better. The Service center staff are very competent a More

by NSTEFFEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Matson, Mike Burnheimer, Garrett Spangler
Dec 06, 2018 -

Spangler Subaru responded

Thank you for the kind words and your continued loyalty! It truly warms our hearts with how long you have been our customer and the distance you travel to have your Subaru serviced. We will always be here for you!

November 29, 2018

Great staff The staff is attentive, friendly, and knowledgeable. My service has always been completed and accurate. I like that I can have a hot cup of tea while More

by GrandmomS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Burnheimer
Dec 06, 2018 -

Spangler Subaru responded

Thank you for the kind words!

November 28, 2018

Serviced on arrival, problem discovered immediately Have always received immediate service. Appreciate the multi-systems check done each time we take our car in. Any concerns we had were immediately add More

by GARSC2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, Jared Matson
Dec 06, 2018 -

Spangler Subaru responded

Thank you for the kind words!

November 28, 2018

Great customer service Jeff and Jim the service writers were very helpful with what I wanted. They answered all the questions I had about my Subaru. Scheduled my service rig More

by JPRICE65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Jeff Ott Pete. Denise Diehl, Jared Matson
Dec 06, 2018 -

Spangler Subaru responded

Thank you for the kind words! We are very happy to hear we could be informative and answer all of your questions.