Speedway Subaru Volkswagen

This was by far the easiest experience I have had buying a car. All of the staff was friendly and helpful. The whole process was quick and easy thanks to the great staff. a car. All of the staff was friendly and helpful. The whole process was quick and easy thanks to the great staff. More

Betsy was very helpful and easy to work with. She followed up with an email with helpful information after I scheduled the appointment to pick up my new car. At the appointment Betsy took the time t followed up with an email with helpful information after I scheduled the appointment to pick up my new car. At the appointment Betsy took the time to explain all of the features of the car and helped connect my phone. Betsy went above and beyond to help in every aspect. And she even recommended the donut shop down the street! Yum!! More

Helpful service advisors, pleasant waiting/working area and excellent work. The low pressure sales experience won me over to Falcone 9 years ago (I assume it is the same today) and I've enjoyed my experien and excellent work. The low pressure sales experience won me over to Falcone 9 years ago (I assume it is the same today) and I've enjoyed my experience with them (with the same Subaru Outback by the way 130K) ever since. More

Betsy was extremely helpful and full of knowledge about the features and functions of my new Subaru. She is a true asset to your organization. the features and functions of my new Subaru. She is a true asset to your organization. More

Our salesman, Steffon, was knowledgeable, friendly and helpful. I felt like we got a good deal. I love the location. The finance guy ensured we had all the information in advance so there were not sur helpful. I felt like we got a good deal. I love the location. The finance guy ensured we had all the information in advance so there were not surprises when we sat down to sign. Other staff members were also very helpful. I will gladly recommend Falcone to friends and family. More

I have bought two cars in as many months from Falcone. They were great both times. Professionals that knew their business and treated me right. Spent the right amount of time with me without resorting They were great both times. Professionals that knew their business and treated me right. Spent the right amount of time with me without resorting to pressure tactics or sales "tricks". It'll be a few years until I'm ready for another car, but you can be bet I'll be going back to Falcone. More

Great customer service! There was a minor miscommunication between staff about the car I agreed to purchase between the day I test drove the vehicle and the day I signed the paperwork. Long s miscommunication between staff about the car I agreed to purchase between the day I test drove the vehicle and the day I signed the paperwork. Long story short, the car I wanted was sold to another customer. The sales staff and management went above and beyond to make the situation right. I was offered a car with more options for the same price. This was my second purchase from Falcone and I can guarantee that I will not buy a Subaru from any other dealer in the future!! More

Betsy Taylor knew her business. She did a nice job showing the vehicle features and explaining them in relatable and understanding terms. She was patient with this my technologically challenged abili showing the vehicle features and explaining them in relatable and understanding terms. She was patient with this my technologically challenged abilities. Betsy made the entire process flow seamlessly. Nice job. More

I have been a customer of fleet cars for almost 25 years. Nobody was as thorough as Betsy. She impressed me and made me excited to drive away in your product Nobody was as thorough as Betsy. She impressed me and made me excited to drive away in your product More

Best car buying experience I have had (and I have bought a number of new cars in my life). I felt seen and respected, something an older woman rarely feels at a car dealer! Salesman Gene worked with me to l a number of new cars in my life). I felt seen and respected, something an older woman rarely feels at a car dealer! Salesman Gene worked with me to locate a vehicle that met my needs and price range, then had it delivered from Ohio. Finance officer Jon explained my financing and optional benefits that were available to me in a friendly, efficient manner. At no time did I feel pressure to add any extras. When I called the service department to set time for clear coat application on my car, Nick returned my call in a timely manner. He was pleasant, knowledgeable and answered all my questions. Betsy Taylor did a fantastic job explaining all the “bells and whistles” on my new Crosstrek. I am certainly not tech savvy so she was very patient and kind in answering all my questions. She gave me information about my car’s control panel that made me feel comfortable driving it! So thank you to everyone for making this a great experience 😁. Up to this point I would give Falcone and its employees an A++ More