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Speedway Subaru Volkswagen
Indianapolis, IN
2,376 Reviews
At Speedway Subaru VW, our mission is to deliver exceptional automotive experiences by providing top-quality vehicles, unparalleled customer service, and unwavering support to our community. We are committed to creating a workplace where our employees are valued, empowered, and inspired to grow both personally and professionally. Our customers are at the heart of everything we do, and we strive to exceed their expectations through transparency, integrity, and a dedication to excellence. We believe in fostering long-lasting relationships built on trust, ensuring that every customer feels like part of the Speedway family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,376 reviews
May 17, 2021
Best car buying experience I have had (and I have bought a number of new cars in my life). I felt seen and respected, something an older woman rarely feels at a car dealer! Salesman Gene worked with me to l a number of new cars in my life). I felt seen and respected, something an older woman rarely feels at a car dealer! Salesman Gene worked with me to locate a vehicle that met my needs and price range, then had it delivered from Ohio. Finance officer Jon explained my financing and optional benefits that were available to me in a friendly, efficient manner. At no time did I feel pressure to add any extras. When I called the service department to set time for clear coat application on my car, Nick returned my call in a timely manner. He was pleasant, knowledgeable and answered all my questions. Betsy Taylor did a fantastic job explaining all the “bells and whistles” on my new Crosstrek. I am certainly not tech savvy so she was very patient and kind in answering all my questions. She gave me information about my car’s control panel that made me feel comfortable driving it! So thank you to everyone for making this a great experience 😁. Up to this point I would give Falcone and its employees an A++ More
by j.obnch.3
Employees Worked With
Jon Wilson, Gene Neal, Betsy Davidson (Taylor)
May 14, 2021
I have been saying I wanted a Subaru for several years. Finally, it was time! We visited Falcone on May 6, and Nick Kitner was amazing! I was a little worried that, as a woman, the salesman would talk only Finally, it was time! We visited Falcone on May 6, and Nick Kitner was amazing! I was a little worried that, as a woman, the salesman would talk only to my husband. However, my husband told Nick that this car would be mine, and Nick really listened to me! I drove the '19 Outback and loved the way it handled. I was pretty sure we had found my car, but we put it on hold so that we could consider it until Monday. Nick was unable to meet with us on Monday, but he kindly had us meeting with Ermir and then Jon to get all the paperwork in order. Both were so kind, and we finally drove away with my beautiful new (to me!) Outback! More
by moonlady0423
Employees Worked With
Jon Wilson, Nick Kitner, Ermir Bektesoski
May 14, 2021
Betsy was friendly, informative and answered my questions. We agreed that I was not the only new Subaru owner a little overwhelmed with the technology. Was a good visit. Thank you! questions. We agreed that I was not the only new Subaru owner a little overwhelmed with the technology. Was a good visit. Thank you! More
by krallt
Employees Worked With
Betsy Davidson (Taylor)
May 14, 2021
First time interaction with Betsy Taylor & Falcone Subaru! I was very impressed with how friendly and helpful Betsy was. My wife & I were treated like family, all of our questions were addressed. V Subaru! I was very impressed with how friendly and helpful Betsy was. My wife & I were treated like family, all of our questions were addressed. Very knowledgeable staff. I look forward to a long business relationship. More
by dan.voyles
Employees Worked With
Betsy Davidson (Taylor)
May 14, 2021
Betsy was super helpful in helping me get acquainted with my new vehicle! She was very down to earth and made the experience smooth. Thanks! my new vehicle! She was very down to earth and made the experience smooth. Thanks! More
by courtney
Employees Worked With
Betsy Davidson (Taylor)
May 13, 2021
Top notch people and easy to work with! Grateful that the service went quickly and I found the car I wanted. Thank you for great service. service went quickly and I found the car I wanted. Thank you for great service. More
by jamiecantrell
Employees Worked With
Chase Falcone, Alex Moffett
May 13, 2021
Betsy was right on time for our appointment & was most professional, yet very pleasant & most patient! She took all the needed time for us to understand the finer points on our new Subaru! Thank you so professional, yet very pleasant & most patient! She took all the needed time for us to understand the finer points on our new Subaru! Thank you so much for this opportunity! More
by hestehman
Employees Worked With
Jon Wilson, Gene Neal, Betsy Davidson (Taylor)
May 10, 2021
Betsy was great. Answered every question I had plus found some I didn't know I had. A smart move by the dealership to offer this service and even smarter to make Betsy the go-to person. some I didn't know I had. A smart move by the dealership to offer this service and even smarter to make Betsy the go-to person. More
by makeajoyfulnoise50
Employees Worked With
Betsy Davidson (Taylor), Steffon Young
May 09, 2021
Great customer service, appreciated his timeliness and attentiveness to what we were shopping for! Thankful to have made a good deal with Alex and Falcone Subaru attentiveness to what we were shopping for! Thankful to have made a good deal with Alex and Falcone Subaru More
by coppockdaniel
Employees Worked With
Alex Moffett
