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Speedway Subaru Volkswagen
Indianapolis, IN
2,376 Reviews
At Speedway Subaru VW, our mission is to deliver exceptional automotive experiences by providing top-quality vehicles, unparalleled customer service, and unwavering support to our community. We are committed to creating a workplace where our employees are valued, empowered, and inspired to grow both personally and professionally. Our customers are at the heart of everything we do, and we strive to exceed their expectations through transparency, integrity, and a dedication to excellence. We believe in fostering long-lasting relationships built on trust, ensuring that every customer feels like part of the Speedway family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,376 reviews
January 29, 2021
Betsy was very knowledgeable about the ins and outs of the Subaru. A good teacher. Is my first new car since 2008 so lots of new updates. So needless to say this was a steep learning curve I found this in the Subaru. A good teacher. Is my first new car since 2008 so lots of new updates. So needless to say this was a steep learning curve I found this information very helpful thank you. More
by mfhickel
Employees Worked With
Justin Poynter, Jon Wilson, Betsy Davidson (Taylor)
January 27, 2021
Betsy was very thorough and friendly during our meeting to go over the features of my new Subaru. We have received excellent customer service at Falcone Subaru! Great experience! to go over the features of my new Subaru. We have received excellent customer service at Falcone Subaru! Great experience! More
by kimsham
Employees Worked With
Betsy Davidson (Taylor)
January 27, 2021
Always great service at Falcone. Honestly, I almost leased an Acura, but after buying 3 cars through Falcone, I just can’t go elsewhere! There is no BS at Falcone. Alex was patient, knowledgeable an leased an Acura, but after buying 3 cars through Falcone, I just can’t go elsewhere! There is no BS at Falcone. Alex was patient, knowledgeable and has a fun personality. All appreciated! More
by Midwest Bird
Employees Worked With
Jon Wilson, Alex Moffett
January 25, 2021
Mostly online deal, as I live over an hour away. Great response time, very personable and respectful. Easy to work with, and got a great deal in a perfect car for my son. response time, very personable and respectful. Easy to work with, and got a great deal in a perfect car for my son. More
by Bspicer2
Employees Worked With
Alex Moffett
January 25, 2021
Betsy did a great job reviewing the Ascent. We learned a lot. Falcone overall is fantastic I highly recommend. Matt has sold us all of our cars he is great. It’s not your typical car dealership feel. There’ lot. Falcone overall is fantastic I highly recommend. Matt has sold us all of our cars he is great. It’s not your typical car dealership feel. There’s no hustle there’s no bargaining for a better price they give you the best possible price and with Costco membership you get dealer cost, it doesn’t get any cheaper than that. Also, they don’t hastke. If you show up and don’t want anything they don’t but you endlessly afterwords. More
by ryserr21
Employees Worked With
Matt Bartelson, Betsy Davidson (Taylor)
January 22, 2021
Just purchased a 2018 Volkswagen Tiquan at Falcone Automotive. This is my second vehicle that I have purchased at this dealership. The process both times was very easy and everyone I interfaced wi Automotive. This is my second vehicle that I have purchased at this dealership. The process both times was very easy and everyone I interfaced with at the dealership did a great job. My salesman, Nick Kitner was great and made the buying experience very pleasant. I'd definitely recommend Falcone and Nick to others. More
by David Yaste
Employees Worked With
Jon Wilson, Nick Kitner
January 21, 2021
Loved the encore delivery. Had a chance to try features and then have additional explanation. Knowledgeable, detailed information, pleasant. Had a better understanding of my vehicle. and then have additional explanation. Knowledgeable, detailed information, pleasant. Had a better understanding of my vehicle. More
by Vern
Employees Worked With
Gene Neal, Betsy Davidson (Taylor)
January 21, 2021
Every experience I've had at Falcone has been positive. Betsy was very knowledgeable about the features of the vehicle, she was friendly and easy for me to understand. I feel as though she went out of he Betsy was very knowledgeable about the features of the vehicle, she was friendly and easy for me to understand. I feel as though she went out of her way to make my experience pleasant and informative. More
by mlr4650
Employees Worked With
Justin Poynter, Betsy Davidson (Taylor)
January 21, 2021
Started this surprise purchase for my wife who made it through a year battling surgery, chemotherapy, and radiation. Nick Kitner worked with me to keep this purchase of a 2021 Subaru Forester. Thank you, through a year battling surgery, chemotherapy, and radiation. Nick Kitner worked with me to keep this purchase of a 2021 Subaru Forester. Thank you, Nick, for your advice, patience and respect of the surprise and our texts to keep it that way. Jane is thrilled with this new vehicle and thank you all for your assistance. More
by rcd856
Employees Worked With
Nick Kitner
January 21, 2021
Easy and efficient for first car buying. I trusted I was getting a good deal and was happy that they honored the trade in price discussed before it was seen on-site. Highly recommend! getting a good deal and was happy that they honored the trade in price discussed before it was seen on-site. Highly recommend! More
by cbostwic
Employees Worked With
Nick Kitner
