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Speedway Subaru Volkswagen
Indianapolis, IN
2,377 Reviews
At Speedway Subaru VW, our mission is to deliver exceptional automotive experiences by providing top-quality vehicles, unparalleled customer service, and unwavering support to our community. We are committed to creating a workplace where our employees are valued, empowered, and inspired to grow both personally and professionally. Our customers are at the heart of everything we do, and we strive to exceed their expectations through transparency, integrity, and a dedication to excellence. We believe in fostering long-lasting relationships built on trust, ensuring that every customer feels like part of the Speedway family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,377 reviews
December 31, 2020
I had a great experience. Everyone took great care of us and made sure I was going home in the car I wanted and and did a great job of explaining the process and going over everything I needed to know about and made sure I was going home in the car I wanted and and did a great job of explaining the process and going over everything I needed to know about my new car! The car was perfectly clean and in great condition. I’m very happy with my choice to go to Falcone Subaru. More
by kathlynethomas
Employees Worked With
Gene Neal
December 30, 2020
This is truly a family business, with excellent customer care. Scheduling is easy, and I always receive personalized attention. I will buy from this dealership again! I appreciated the appointment to go thr care. Scheduling is easy, and I always receive personalized attention. I will buy from this dealership again! I appreciated the appointment to go through all of the electronics capabilities, switches, and settings to make it work optimally for me. In addition, COVID adaptations were clearly posted and followed. More
by clbrooks01
Employees Worked With
Tony, Betsy Davidson (Taylor)
December 29, 2020
Falcone is a fantastic dealership. Everyone is so friendly and willing to help. Matt and Betsy were very informative and patient in explaining everything and being sure our questions were answered. W friendly and willing to help. Matt and Betsy were very informative and patient in explaining everything and being sure our questions were answered. We will definitely be Falcone customers in the future. More
by jarwilli
Employees Worked With
Jon Wilson, Matt Bartelson, Betsy Davidson (Taylor)
December 29, 2020
Great experience! Appreciated having a chance to return to ask questions and gain more information about how our new car works. We appreciate the personal, family-owned atmosphere of the business as oppose to ask questions and gain more information about how our new car works. We appreciate the personal, family-owned atmosphere of the business as opposed to more impersonal service at big box dealers. we felt that all of our questions got answered, all the employees we interacted with had personal experience with Subarus to speak from, which increased our confidence in the person’s knowledge. We did it feel pressured to continue adding features and extended warranty packages. We were presented with the information and allowed to make our own decision. Thanks for a great experience. We love our new CrossTrek! More
by jessecarleton
Employees Worked With
Justin Poynter, Jon Wilson, Betsy Davidson (Taylor)
December 26, 2020
I bought a new Subaru Outback a few days ago. The experience was an excellent one. I never felt pressured, and the salesman was courteous and extremely knowledgeable about the models and what I was experience was an excellent one. I never felt pressured, and the salesman was courteous and extremely knowledgeable about the models and what I was looking for. The financing process was easy, and went very quickly. This is the third car that I have bought from Falcone, and I will always go back. The service department is also top notch. They are terrific! More
by davidhochoy
Employees Worked With
Steve Halloran, Bert Nickelsberg, Jon Wilson
December 23, 2020
Betsy is very knowledgeable and helped me gain a better understanding of all the safety and convenience features of the Forester. Working with the dealership was stress free. Pleasant experience. understanding of all the safety and convenience features of the Forester. Working with the dealership was stress free. Pleasant experience. More
by marthaimperiale
Employees Worked With
Alex Moffett, Betsy Davidson (Taylor)
December 22, 2020
All around I had a great purchasing experience with the team at Falcone. Super friendly and very professional! Alex did a great job from start to finish and made my first car purchase very easy. team at Falcone. Super friendly and very professional! Alex did a great job from start to finish and made my first car purchase very easy. More
by Grant
Employees Worked With
Jon Wilson, Alex Moffett
December 21, 2020
Betsy was so kind and helpful in setting me up in my new Outback SUV. Great customer service. 10/10 would recommend Falcone’s service! Outback SUV. Great customer service. 10/10 would recommend Falcone’s service! More
by bridgette_marsh
Employees Worked With
Betsy Davidson (Taylor)
December 21, 2020
Thank you for a great experience. Our purchase of a 2021 Subaru Forester was handled by a knowledgeable and pleasant sales person. We are very pleased with the car and your staff at Falcone Subaru. Than Subaru Forester was handled by a knowledgeable and pleasant sales person. We are very pleased with the car and your staff at Falcone Subaru. Thanks, Ken and Sally Hurst More
by sllys37
Employees Worked With
John Fitzgerald, Sales, Jon Wilson, Betsy Davidson (Taylor)
