Speedway Subaru Volkswagen

This was my second experience with Falcone and a Forester. I can’t say enough about how easy Justin made the buying process, how professional and efficient the service department is, and how much I Forester. I can’t say enough about how easy Justin made the buying process, how professional and efficient the service department is, and how much I still learned from my Love Encore session a few weeks after purchase with Betsy. Recommend! More

Good customer service I pulled up unannounced, to ask a question about my subaru outback, that I had purchased at another dealership....I explained that I didn't get very g I pulled up unannounced, to ask a question about my subaru outback, that I had purchased at another dealership....I explained that I didn't get very good customer service at that dealership, & was wondering if I could ask a question here....I was told sure...!!..Gene, with his face mask and all, came outside & looked inside my vehicle, and offered some great insight to my dumb questions..!!...I appreciated him taking the time to step outside & offer some help... More

Best service after the sale ever! Sales staff know their product and finance was smooth. No pressure to buy or up selling attempted. Have bought several cars here. product and finance was smooth. No pressure to buy or up selling attempted. Have bought several cars here. More

Electronic explanation Betsy was very good on explaining things. Dealerships do need this type of thing now because of all the stuff that is on cars. Would not know of on Betsy was very good on explaining things. Dealerships do need this type of thing now because of all the stuff that is on cars. Would not know of one third of the things that came on cars now a day even if I checked the manuals. More

Professional, proficient, and courteous service My first visit was without an appointment in order to get information. I returned once for further information, especially about Costco's Auto Program My first visit was without an appointment in order to get information. I returned once for further information, especially about Costco's Auto Program, and bought a new vehicle. More

I like buying cars, but generally dislike the process. Gene and others at Falcone had me in and out very quick. A great deal too! Gene and others at Falcone had me in and out very quick. A great deal too! More

learning the new Outback Betsy's knowledge and practical way of explaining how to use the features of the Outback will make my driving experience much better and fun. Betsy's knowledge and practical way of explaining how to use the features of the Outback will make my driving experience much better and fun. More

Our relationship with Falcone Subaru started in late June. We were on our way to the airport for a needed vacation. About 2 miles from the airport our Outback started driving very roughly. We made it June. We were on our way to the airport for a needed vacation. About 2 miles from the airport our Outback started driving very roughly. We made it to the parking garage, by the grace of God , parked it , left the key and parking garage ticket above the sun visor . I knew there was no way it was going to get stolen and if they did , they sure wouldn’t get far. Anyway, I looked online to see who was the closest Subaru dealer and luckily for us it was Falcone. I called the dealership hoping they could help. We had 2 hours before our flight left so was trying to get things taken care of. The service rep I spoke to was Tony . He was so helpful. Now please keep in mind that We have never dealt with this dealership and they had no idea who I was. Tony took care of finding a towing company for me and would get the car in within the next day or two to see what was wrong. Tony and I spoke most every day while I was out west. The news was not good so we just decided to buy a new one when we got home. Tony , John and Jason were so so very helpful. We decided which Outback we wanted online, None of these men had ever met me before, didn’t know if I was just full of BS or know if I would even pick up my Outback they had towed there and worked on. These men and this dealership went out of their way to make sure we were taken care of. When we returned home we were able to get initial paperwork filled out for the 0% interest special, we were given a loaner car for the evening and came back the next morning to get everything else taken care of and into our new Outback. Please keep in mind our old Outback was a 2010 and had 221,000 miles on it. We definitely had gotten our money’s worth out of it. We also were introduced to the owner while we were. Falcone will be our dealership of choice from now on . Superb customer service. SUPERB. More

This is my first purchase of a brand new car. From the test drive to taking my car home & beyond has been a great experience! test drive to taking my car home & beyond has been a great experience! More

Out of all the dealerships I called in Indianapolis, which were many, Falcone was the best! They helped me find the exact car I wanted so easily and made buying my first car a great experience as a new which were many, Falcone was the best! They helped me find the exact car I wanted so easily and made buying my first car a great experience as a new college graduate! I look forward to doing business with them again in the future. Thank you! More