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Speedway Subaru Volkswagen
Indianapolis, IN
2,376 Reviews
At Speedway Subaru VW, our mission is to deliver exceptional automotive experiences by providing top-quality vehicles, unparalleled customer service, and unwavering support to our community. We are committed to creating a workplace where our employees are valued, empowered, and inspired to grow both personally and professionally. Our customers are at the heart of everything we do, and we strive to exceed their expectations through transparency, integrity, and a dedication to excellence. We believe in fostering long-lasting relationships built on trust, ensuring that every customer feels like part of the Speedway family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,376 reviews
July 28, 2020
Live up to their ratings!! I just moved back to Indy and googled to find a new Subaru Dealer. Falcone had great ratings and were close to my apartment. I was able to schedule an I just moved back to Indy and googled to find a new Subaru Dealer. Falcone had great ratings and were close to my apartment. I was able to schedule an appointment for the next day and they set me up with a shuttle so I didn't have to wait. They completed my 60,000 mile service and washed my car. Great service so far!! More
by joannkaydavis
Employees Worked With
Tony Varcak
July 28, 2020
Great Experience! Highly Recommend! I was nervous about buying my first car and concerned about dealing with pushy salesmen. Bert helped my husband and me immediately and didn't put any I was nervous about buying my first car and concerned about dealing with pushy salesmen. Bert helped my husband and me immediately and didn't put any pressure on us. He was helpful and also laid back. He made the process easy for us, and after we had pushed the new vehicle, he spent extra time with us going over the features of the SUV and ensuring we felt comfortable with it. Regarding the financing, Jon was pleasant to work with and also didn't put any pressure on us to add extra warranties. He made the signing process simple for us to understand. Overall, we are highly impressed with the service and would recommend Falcone to anyone! More
by cltyler
Employees Worked With
Bert Nickelsberg, Gary Weinbrecht, Jon Wilson
July 28, 2020
Very helpful! I purchased my 2020 Ascent from Bert at Falcone and what a smooth process it was! Bert was very knowledgeable and walked me through every aspect of t I purchased my 2020 Ascent from Bert at Falcone and what a smooth process it was! Bert was very knowledgeable and walked me through every aspect of the purchase! I would highly recommend Falcone Subaru. Thank you! More
by tbursch
Employees Worked With
Bert Nickelsberg
July 28, 2020
The crew at Falcone is awesome! They were transparent about everything! Alex was outstanding to work with! I will be back for all of our future Subaru’s! about everything! Alex was outstanding to work with! I will be back for all of our future Subaru’s! More
by Sycamore88x
Employees Worked With
Alex Moffett
July 28, 2020
Falcone Rocks! At Falcone, I always receive great customer service and through a highly trained staff. It's a pleasure to bring our car for service at Falcone! At Falcone, I always receive great customer service and through a highly trained staff. It's a pleasure to bring our car for service at Falcone! More
by dale.neuburger
Employees Worked With
Ryan Thomas
July 26, 2020
Car shopping and buying at it’s best! Friendly knowledgeable personnel! Great family atmosphere. Dylan took his time to go over the features of our Legacy. He answered all questions and did not ma knowledgeable personnel! Great family atmosphere. Dylan took his time to go over the features of our Legacy. He answered all questions and did not make us feel rushed. More
by bobbeck5
Employees Worked With
Gary Weinbrecht, Dylan Mannon
July 24, 2020
I’m highly impressed by Alex and Falcone. They took the time to find out what I needed and made a great recommendation and even was able to get me a great rate. I’ve always used their service department an time to find out what I needed and made a great recommendation and even was able to get me a great rate. I’ve always used their service department and that won’t change because of the service I received buying my new car. More
by Adickerson08
Employees Worked With
Alex Moffett
July 24, 2020
We had an easy feeling working with Falcone, which is rare at auto dealers. Appreciated the calm and business-like conversation. They had enough selection for us to pick a car that exceeded our expectati rare at auto dealers. Appreciated the calm and business-like conversation. They had enough selection for us to pick a car that exceeded our expectations. Would certainly recommend to a friend. More
by M O
Employees Worked With
Dylan Mannon
July 23, 2020
My experience with Alex was great, however, the way the finance manager presented me with the warranty packages came off as deceitful. The way it was presented made me think that what she was presenting wa finance manager presented me with the warranty packages came off as deceitful. The way it was presented made me think that what she was presenting was already coming with my car and had I not double checked the monthly payment, I would have signed on the dotted line for for much more than I was comfortable paying. Actually had Alex not been there checking in, I would have missed it. More
by LyndseyDavis
Employees Worked With
Alex Moffett
July 22, 2020
Wonderful Betsy answered all my questions and more! It was so helpful to come back after driving my new Subaru for a few weeks. Thank you, Betsy! Betsy answered all my questions and more! It was so helpful to come back after driving my new Subaru for a few weeks. Thank you, Betsy! More
by janscott4318
Employees Worked With
Betsy Davidson (Taylor)
