Speedway Subaru Volkswagen

Excellent Customer Service This is our first Subaru purchase and Bert at Falcone couldn't have made the process more enjoyable. I was dreading dealing with a high pressure s This is our first Subaru purchase and Bert at Falcone couldn't have made the process more enjoyable. I was dreading dealing with a high pressure sales team but at Falcone, that wasn't the case at all! Everyone on the team was extremely easy-going, friendly and very knowledgeable. I've had my Outback for only a few weeks but am in love with it! I love everything about it, in particular the many great safety features. I'm sure it is the first of many Subaru's to come! Thanks to everyone at Falcone for the wonderful experience. More

Falcone Expertise! This is a brand new car as of July 2019. My husband and I have bought (3) cars from Falcone and you have never let us down. I feel fortunate to only t This is a brand new car as of July 2019. My husband and I have bought (3) cars from Falcone and you have never let us down. I feel fortunate to only take my car in for tune-ups and never had to visit the body shop except one time. So, to my dismay I'm in a rest stop in Pennsylvania in my shiny new car during 70+ MPH winds and my door bangs into the car next to me--I could have cried. My husband didn't want our insurance rates to increase and fix the car. But I told him this car isn't even 12 months old and I cannot stare at that dent every morning. We have got to get it to the body shop--push came to shove and I got my way! what was more impressive to me is you all took care of it in one weeks time so that I didn't have to drive that ridiculous rental for more than 5 days--thanks for that! Thanks to Missy and all the good people at Falcone Body shop. You really take care of us! More

Wonderful experience Matt made the car buying experience very easy and very enjoyable. There was NO pressure. I appreciated that he took time for a through walk through. Matt made the car buying experience very easy and very enjoyable. There was NO pressure. I appreciated that he took time for a through walk through. I will buy again from Falcone and Matt! More

Falcone Automotive really cares about customer satisfaction! My girlfriend and I purchased a brand new Subaru Impreza Sport from Falcone Automotive. The vehicle was a dealer trade from a dealer in Kentucky. Unfo My girlfriend and I purchased a brand new Subaru Impreza Sport from Falcone Automotive. The vehicle was a dealer trade from a dealer in Kentucky. Unfortunately there was a delay in getting the trade up to the Indy area (which was in no way the fault of Falcone). Alex Moffett (our salesperson), and his management tried to see what it would take to get our new vehicle delivered on the date it was originally planned, but didn't have any luck convincing the other dealership. Because of this, Alex made it up to us by hooking the car up with an upgraded accessory. This was totally unexpected and we are very happy with the service we received. More

New Golf R purchase - March 2019 Justin Pointer did a great job delivering my new 2019 VW Golf R. He gave me a thorough tour of the new features of the 2019 car, and ensured that the Justin Pointer did a great job delivering my new 2019 VW Golf R. He gave me a thorough tour of the new features of the 2019 car, and ensured that the car looked fantastic as I drove it away. He was also very flexible in terms of transferring some items from my 2015 car, and made sure the window tinting appointment was scheduled quickly. When issues arose with the tinter being late, Justin gave me a brand-new loaner car for two days, which was nice. Justin is currently working on resolving a minor software update with the new car to ensure it is 100% correct. Kudos also to Chase and Bob Falcone, who I worked with on the pricing of my new 2019 R and my trade-in 2015 R. They worked to give me a fair price on the two cars in November 2018, and stuck to these prices in March 2019 with no issues. More

Tiffany is the bomb Tiffany is hands-down the best car sales person I’ve ever worked with! She is incredibly knowledgeable and responsive and I highly recommend her! Tiffany is hands-down the best car sales person I’ve ever worked with! She is incredibly knowledgeable and responsive and I highly recommend her! More

My Outback Upgrade While getting my 2013 Outback serviced I approached Matt Bartelson about the new Outbacks. He answered my questions, filled me in on what's new and l While getting my 2013 Outback serviced I approached Matt Bartelson about the new Outbacks. He answered my questions, filled me in on what's new and left it that I would contact him when I was ready. About a month or two later we stopped by again, a bit more serious about a new Outback. Matt helped us find the model and color we wanted, even to the point of calling us when an Outback with an interior we were interested in came in to see if we really liked the color or not. And on top of it all, when we decided on the car we wanted, Matt held it for us a couple of weeks until our funding came in. He got all the options we wanted installed and made the whole process easy. I told Matt I would shop his price, to which he said, "Please do." His confidence was founded since no dealership came near enough to make go anywhere else. Jon ran us through the paperwork quickly, with no pressure or hype. He presented our options and the whole deal was done quickly and professionally. Thanks to both of them and Falcone Subaru for a great experience getting a great car! You guys ROCK! More

Great salesman, great buying experience Matt Bartelson is a straight shooter. He was thorough, knowledgeable, and gave us an "out the door" price with no games or aggrevation. We saved thou Matt Bartelson is a straight shooter. He was thorough, knowledgeable, and gave us an "out the door" price with no games or aggrevation. We saved thousands of dollars compared to another dealership, and we traded in our old car. We took a relative with us who wanted to just look at new cars and she bought one too. Can't praise them enough. More

Won’t go anywhere else ever again! Alex and Jon were SO helpful! Best car buying experience ever. They gave me an amazing deal, way more on my trade than anyone else and made the experi Alex and Jon were SO helpful! Best car buying experience ever. They gave me an amazing deal, way more on my trade than anyone else and made the experience so easy. I walked out of several other dealerships after spending several hours there and with Falcone I was there for a short time and walked out with a car I love! More

Wonderful experience! When searching online for a new (used) car, I had very specific criteria in mind. When I found this particular Honda on cars.com, I immediately reques When searching online for a new (used) car, I had very specific criteria in mind. When I found this particular Honda on cars.com, I immediately requested more information. It was exactly what I was looking for. Gene contacted me within 24 hours to give me more details. He was extremely helpful and not at all pushy. He listened to my concerns and took photographs of specific areas of the vehicle when I requested them. When I visited the dealership, he encouraged me to drive the vehicle as much as I needed before I made my decision. The dealership re-did the window tint -- to perfection, I might add -- and were understanding about my needs. I got a great deal on my trade-in as well. When I was ready to purchase, Moe was knowledgeable and made sure I understood everything I was signing. I was lucky to have found this vehicle, and this dealership. Gene has been wonderful, and I have a car I love! Thank you for everything. More