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Speedway Subaru Volkswagen
Indianapolis, IN
2,375 Reviews
At Speedway Subaru VW, our mission is to deliver exceptional automotive experiences by providing top-quality vehicles, unparalleled customer service, and unwavering support to our community. We are committed to creating a workplace where our employees are valued, empowered, and inspired to grow both personally and professionally. Our customers are at the heart of everything we do, and we strive to exceed their expectations through transparency, integrity, and a dedication to excellence. We believe in fostering long-lasting relationships built on trust, ensuring that every customer feels like part of the Speedway family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,375 reviews
June 04, 2018
Quick, easy and honest experience. From the first day I walked into the dealership, Matt was very honest with pricing and rates. It was never a sales pitch or dishonest, it was a friend From the first day I walked into the dealership, Matt was very honest with pricing and rates. It was never a sales pitch or dishonest, it was a friendly helpful environment. I did shop around not only at other makes and model dealers but also other Subaru dealers. Falcone, by far, outperformed them all in customer satisfaction and experience. I'm completely satisfied that I decided to make this purchase with this dealer. I love my new car. More
by Andrea
Employees Worked With
Matt Bartelson
June 03, 2018
Great customer service Great customer service, friendly staff, and accommodating waiting area. Alex was friendly and knowledgeable while being very efficient as well. If you Great customer service, friendly staff, and accommodating waiting area. Alex was friendly and knowledgeable while being very efficient as well. If you want to be treated with honesty and respect and don't like wasting your time, this is the place to go. More
by LyndseyDavis
Employees Worked With
Moe Abbasi, Alex Moffett
June 03, 2018
Great Experience We purchased this car for my granddaughter. I have never had such a great experience purchasing a vehicle. Mr. Falcone was very concerned about puttin We purchased this car for my granddaughter. I have never had such a great experience purchasing a vehicle. Mr. Falcone was very concerned about putting my granddaughter in a vehicle that would be safe for her. Tiffany was amazing! Making sure the car was fully serviced, touched up and clean! I have told many people we will be going back to purchase a car for ourselves. Thank-you! More
by joeyrip
Employees Worked With
Tiffany Compton
June 01, 2018
Falcone Rocks! Your staff is simply amazing. I love my Subaru Crosstrek and my service experiences have been perfect Thank you for all you do and for selling QUALI Your staff is simply amazing. I love my Subaru Crosstrek and my service experiences have been perfect Thank you for all you do and for selling QUALITY products. I will be sending another referral to buy a car your way. This will be 2 people that have bought your cars based on my referral!! I also plan to buy a car from you for my daughter when she graduates College. More
by Andrea Guisbert-Williams
Employees Worked With
bought the car from Bert. I don't recall my service rep's name, but he was fantastic., Bert Nickelsberg
June 01, 2018
Our experience was amazing and extremely efficient! Bob Falcone was extremely helpful, friendly, dedicated and effective during our recent VW experience. His patience in allowing us to test drive multip Bob Falcone was extremely helpful, friendly, dedicated and effective during our recent VW experience. His patience in allowing us to test drive multiple cars was noted in order to find the best fit for us. The dealership teamwork involved in the entire buying experience was amazing and made for an efficient purchasing process. Moe was also very helpful to help us close the deal! Falcone automotive is highly recommended for their commitment, passion and extraordinary customer service. More
by Rheaproc
Employees Worked With
Bob falcone, Darcy Snyder, Steve Lloyd , Moe Abbasi
June 01, 2018
Excellent service! This was my first time buying a car. From the beginning to the end, Matt was amazing. I received excellent customer service that I wasn’t expecting M This was my first time buying a car. From the beginning to the end, Matt was amazing. I received excellent customer service that I wasn’t expecting Matt listened to my wants a needs. Matt also showed me exactly what I wanted, stayed within my price point and was so friendly the entire time. Matt didn’t make me feel like I wasn’t being taken advantage of and was very trustworthy. I am so happy with my new car I will definitely recommend any friends or family to matt! More
by cpsh4653!
Employees Worked With
Matt Bartelson
June 01, 2018
Love My Subaru Fuel efficient, roomy, comfortable, top safety awards, low maintenance, AWD, second one I have owned, feel safe in this Subaru Impreza. Bluetooth sync Fuel efficient, roomy, comfortable, top safety awards, low maintenance, AWD, second one I have owned, feel safe in this Subaru Impreza. Bluetooth sync with phone makes for hands free driving. Easy to use touchscreen. Love the staff, knowledgeable, friendly, and receptive to my needs. Everyone goes above and beyond. More
by bnsyork
Employees Worked With
Other Employees :
Shelby Lee-York, Jack Ford, Angela Pacey
May 23, 2018
Easy Car Purchase I purchased a 2018 Legacy 3.6R Limited. The car I wanted was not in stock, but Gene found one and quoted me a no-hassle price that beat another dealer I purchased a 2018 Legacy 3.6R Limited. The car I wanted was not in stock, but Gene found one and quoted me a no-hassle price that beat another dealer that I had given up negotiating with. Falcone also gave me a very good price for my trade-in. The car was delivered quickly (ordered Friday, delivered Monday). Every detail of the transaction was easy and handled in a friendly manner, thus the overall car buying experience was excellent at Falcone. More
by just Ted
May 23, 2018
Car purchase for our 16 year old Fresh off a purchase of a new Subaru just a few months ago we returned to Falcone to purchase a car for our 16 year old daughter. Every parent wants t Fresh off a purchase of a new Subaru just a few months ago we returned to Falcone to purchase a car for our 16 year old daughter. Every parent wants to put their child in a car they can trust without breaking the bank. Our sales person Alex got us a deal we are very happy with and our daughter is driving a first car she can very proud of! More
by nwhite1196
Employees Worked With
Moe Abbasi, Alex Moffett
May 22, 2018
Did what they said they would do I had a rear seat belt that wasn't working quite correctly. The dealer scheduled the car and ordered the part without complication. The dealer replace I had a rear seat belt that wasn't working quite correctly. The dealer scheduled the car and ordered the part without complication. The dealer replaced the part and also did the 20,000 check up as scheduled. They are always pleasant, tell me the plan and expected costs, and accommodate my travel needs. More
by GroovyCounsel
Employees Worked With
