Back

Speedway Subaru Volkswagen

Indianapolis, IN

4.9
2,375 Reviews
At Speedway Subaru VW, our mission is to deliver exceptional automotive experiences by providing top-quality vehicles, unparalleled customer service, and unwavering support to our community. We are committed to creating a workplace where our employees are valued, empowered, and inspired to grow both personally and professionally. Our customers are at the heart of everything we do, and we strive to exceed their expectations through transparency, integrity, and a dedication to excellence. We believe in fostering long-lasting relationships built on trust, ensuring that every customer feels like part of the Speedway family.
Contact Dealership

1930 W 16th St

Indianapolis, IN

46202

Directions

By Type

Showing 2,375 reviews

May 14, 2018

Service I brought my 2012 VW CC in for quite a substantial service. Falcone took great care of not only my car with the fixes but also catered to me in the pr More

by Zsnyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darcy Snyder, Chase Falcone, Shelby Lee-York, Jack Ford
May 14, 2018

Very bad service experience. Very bad service experience here. I have my car serviced at Falcone Volkswagen for more than 4 years. Their oil and filter change service is good. But More

by Yefeng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Halloran
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2018 -

Speedway Subaru Volkswagen responded

Customer service is our top priority and we pride ourselves on being transparent in every department. Per customer’s request, we provided diagnostic services and a repair estimate based off Volkswagen MSRP and professional expertise. In this case, customer selected to pass on recommended repairs.

May 13, 2018

Wonderful! Our experience at Falcone was excellent! I am pretty indecisive at times and our salesperson Tiffany Compton was patient and excellent to work with! More

by Joanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Compton
May 03, 2018

Very Happy! One of the best new car buying/leasing experiences I have ever had. Had done some comparison shopping prior to contacting Falcone and the difference/i More

by canjon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Poynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe Abbasi
May 03, 2018

on time The part I ordered arrived in the time frame I was quoted. They got me scheduled the same day it arrived. Best of all, the service was completed in le More

by Serbian67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn’t catch his name but he was a young man working the service desk 5/2/18., Mike Pond
April 26, 2018

Would not go elsewhere Subaru Outback 2016 Here is the best part: Consistent, reliable, predicable. Those words describe every experience we have with Falcone Subaru. Her More

by DWW1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady O'Cull
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2018

Satisfied repeat customers Long term customers. First purchase was a VW CC in 2011. Have leased Subaru Outback's since. Just leased the 3rd. We have always started our process w More

by tjc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Compton
April 23, 2018

Amazing customer service I have had my car serviced here since I bought it 2 years ago. At my most recent service appointment, I hadn't realized how long the service was goin More

by Michelle L Wall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2018

Great Service - Easy in and fast out. Easy in and fast out. I setup in the provided work area in the customer lounge and miss nothing from being out of the office. The staff are on top of More

by OceanRain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Moffett
April 20, 2018

Outstanding Service My 2018 Subaru Crosstrek needed body work due to a minor rear-end collision. The body shop provided me with a detailed explanation and proposal. Their More

by Jamey2918
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Traut
...
214
...