Speedway Subaru Volkswagen

I kind of dreaded even looking for a new car, but Ermir made the whole process a pleasure. My daughter had previously purchased a car at this dealership and had recommended it to me, as she had also had a made the whole process a pleasure. My daughter had previously purchased a car at this dealership and had recommended it to me, as she had also had a great experience here. More

My salesperson, Amanda Wallace, was extremely friendly, and helpful in identifying my needs and finding the right car. Financing was also stress free with the help of Aaron Robinson. Overall, a smooth and and helpful in identifying my needs and finding the right car. Financing was also stress free with the help of Aaron Robinson. Overall, a smooth and pleasant experience. More

I have always been generally unenthusiastic about cars and car buying, but Amanda Wallace at Speedway totally changed that for me. Her friendly and empathetic approach immediately put me at ease, and I fe and car buying, but Amanda Wallace at Speedway totally changed that for me. Her friendly and empathetic approach immediately put me at ease, and I felt like I was truly being heard, not sold. She patiently walked me through the entire process, offering wisdom and education every step of the way. You can tell that she truly loves the brand and wants the best for her clients. Working with her gave me the confidence to make a timely, big decision for myself and I feel amazing knowing Amanda has my back for whatever questions come up down the road. I love my new Subaru and I can’t wait to recommend her to everyone I know! More

I just purchased my second vehicle from this dealership and again the process was absolutely perfect! Amanda is outstanding and I loved how she started asking what I was interested in purchasing. She also and again the process was absolutely perfect! Amanda is outstanding and I loved how she started asking what I was interested in purchasing. She also answered all my questions. Amanda really cares about her customers. She has a big heart and the knowledge about all the vehicles available is incredible. Amanda also forwarded the financial paperwork so I could apply online and this was a timesaver. When I came back the next day my vehicle was washed and ready to drive off the lot. Thank you so much Amanda! I also want to thank Vincent in finance. He had everything ready and the signing was stress free. He explained everything thoroughly. Vincent and I have the same dog breed. 😊 Customer service is 100++ at this dealership. My son accompanied me through the whole process and after the signing he said I’m coming back here when it’s time for me to purchase a new vehicle. I felt like I made two wonderful friends! Thank you! More

From the moment I first connected with Amanda, I knew I was in good hands. I was trading in my Volkswagen and hoping to leave that same day with a Subaru Outback. She made sure I had all the paperwork read was in good hands. I was trading in my Volkswagen and hoping to leave that same day with a Subaru Outback. She made sure I had all the paperwork ready ahead of time so nothing would slow us down. When we arrived, my daughter had to tag along, and Amanda was so kind and patient with her, making sure she felt welcome and comfortable the whole time. We compared different Subaru Outbacks together, and Amanda took the time to explain every add‑on, feature, and little bell and whistle so I felt confident in my choice. Once I decided on the Outback, she gave me a full tour of the car, walked me through the handbook, and even made sure I downloaded the app before I drove away. The entire experience was smooth, stress‑free, and genuinely enjoyable. I left that day with exactly the car I wanted and a smile on my face, feeling like I’d been helped by someone who truly cares about her customers. More

Excellent service, great customer service, knowledgeable employees, welcoming and no pressure environment, friendly staff, and overall a great experience ! employees, welcoming and no pressure environment, friendly staff, and overall a great experience ! More

Amanda was great! She knew every detail of the Crosstrek and I really appreciated her effort to find the right car for me. Amanda made sure I was well-informed every s She knew every detail of the Crosstrek and I really appreciated her effort to find the right car for me. Amanda made sure I was well-informed every step of the way, from car selection to financing to signing. Would definitely recommend to anyone who is thinking about getting a new Subaru! More

Every part of my experience was top notch! Starting with my wonderful Salesperson, Amanda, and my finance guy, Vince & smiles from others who work here, it’s a great place to purchase a new ca Starting with my wonderful Salesperson, Amanda, and my finance guy, Vince & smiles from others who work here, it’s a great place to purchase a new car. Plus, great coffee & nice restrooms! More

I took my Subaru Forester to Speedway Subaru for a mirror replacement after confirming the correct color using my VIN. They installed an off-white mirror casing instead of the correct Dark Grey Metallic—then replacement after confirming the correct color using my VIN. They installed an off-white mirror casing instead of the correct Dark Grey Metallic—then told me I'd have to pay extra to fix their mistake, even though they admitted it was their error. I followed up multiple times but received no response. Subaru of America was also unable to assist. As a final insult, a technician accidentally sent me an internal email complaining about me—rather than sending it to his manager. That tells you a lot about how seriously they take customer service. Given the dealership’s recent change in ownership, I expected better. Instead, I had to file both a BBB complaint and a chargeback just to be heard. More