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Speedway Subaru Volkswagen
Indianapolis, IN
2,378 Reviews
At Speedway Subaru VW, our mission is to deliver exceptional automotive experiences by providing top-quality vehicles, unparalleled customer service, and unwavering support to our community. We are committed to creating a workplace where our employees are valued, empowered, and inspired to grow both personally and professionally. Our customers are at the heart of everything we do, and we strive to exceed their expectations through transparency, integrity, and a dedication to excellence. We believe in fostering long-lasting relationships built on trust, ensuring that every customer feels like part of the Speedway family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,378 reviews
December 30, 2021
My experience at Falcone was so easy! It was such a pleasure working with Kathrynne. She was knowledgeable, helpful and went above and beyond I helping me decide which car was best for me. I will defi pleasure working with Kathrynne. She was knowledgeable, helpful and went above and beyond I helping me decide which car was best for me. I will definitely be a return customer! More
by jwhitmire1224
Employees Worked With
Kathrynne Horine, Betsy Davidson (Taylor)
December 30, 2021
Betsy did an excellent job walking us through the many features of our new car. With all the new technology, she explained features in easy to understand terms. IT was well worth our time. Betsy and Jus features of our new car. With all the new technology, she explained features in easy to understand terms. IT was well worth our time. Betsy and Justin are important assets at Falcone. More
by sueweber
Employees Worked With
Justin Poynter, Betsy Davidson (Taylor)
December 29, 2021
Outstanding in every aspect of purchasing a new car and becoming oriented and accustomed to all the features - an excellent experience and time well spent. becoming oriented and accustomed to all the features - an excellent experience and time well spent. More
by rgraffis
Employees Worked With
Justin Poynter, Jon Wilson, Betsy Davidson (Taylor)
December 27, 2021
Thank you for being honest about necessary repairs, urgency, and cost. Such a relief to feel like we’re working with a trustworthy business after the regular tomfoolery at Tom Wood. We’ll be making the urgency, and cost. Such a relief to feel like we’re working with a trustworthy business after the regular tomfoolery at Tom Wood. We’ll be making the extra drive to Falcone from now on. More
by RR
Employees Worked With
Steve Halloran, Jack Ford, Brady O'Cull, Ryan Thomas, John Clark
December 27, 2021
Betsy and Bert are both top notch folks and were both very helpful in learning about the new Outback. Betsy was very well informed and showed me way more than could absorb in one session with all the ne very helpful in learning about the new Outback. Betsy was very well informed and showed me way more than could absorb in one session with all the new stuff. I will continue to enjoy the service experience at Falcone just as much as the purchase experience. Thank the office staff for me for expediting the purchase papers for the BMV. More
by Suby fan
Employees Worked With
Bert Nickelsberg, Jon Wilson, Betsy Davidson (Taylor)
December 27, 2021
I love Falcone, Betsy and Justin are especially helpful on my new Subaru and helping me learn the options on the car. I will recommend Falcone to anyone. on my new Subaru and helping me learn the options on the car. I will recommend Falcone to anyone. More
by lfox4
Employees Worked With
Jenny in finance., Chase Falcone, Justin Poynter, Betsy Davidson (Taylor)
December 26, 2021
The session with Betsy was informative and fun. She was patient in all of her explanations and answered all of my questions. There was a lot to learn about this vehicle, and Betsy made a potentially compli patient in all of her explanations and answered all of my questions. There was a lot to learn about this vehicle, and Betsy made a potentially complicated process very simple. More
by moranma
Employees Worked With
Justin Poynter, Jon Wilson, Betsy Davidson (Taylor)
December 26, 2021
The process was hassle free and I really appreciated the follow up appointment to get acquainted with the features of the car. Everyone was friendly and went out of their way to make sure we felt like our b follow up appointment to get acquainted with the features of the car. Everyone was friendly and went out of their way to make sure we felt like our business was appreciated. More
by biterhune
Employees Worked With
Justin Poynter, Jon Wilson, Betsy Davidson (Taylor)
December 21, 2021
This was the best car buying experience EVER. Our salesman was upfront, friendly and a great communicator. The finance manager was the same. Falcone's whole process is easy and I can honestly say thi salesman was upfront, friendly and a great communicator. The finance manager was the same. Falcone's whole process is easy and I can honestly say this is an outstanding and honest dealership! More
by balvis82
Employees Worked With
Jon Wilson, Alex Moffett
December 21, 2021
I enjoyed every moment with Betsy when she explained all the buttons in my new car. She is very professional and knows everything about my car. In addition, she is very patient and nice. It was a great expe the buttons in my new car. She is very professional and knows everything about my car. In addition, she is very patient and nice. It was a great experience! More
by janetwzq
Employees Worked With
Betsy Davidson (Taylor), Steffon Young
