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Speedway Subaru Volkswagen
Indianapolis, IN
2,378 Reviews
At Speedway Subaru VW, our mission is to deliver exceptional automotive experiences by providing top-quality vehicles, unparalleled customer service, and unwavering support to our community. We are committed to creating a workplace where our employees are valued, empowered, and inspired to grow both personally and professionally. Our customers are at the heart of everything we do, and we strive to exceed their expectations through transparency, integrity, and a dedication to excellence. We believe in fostering long-lasting relationships built on trust, ensuring that every customer feels like part of the Speedway family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,378 reviews
December 17, 2021
Alex Moffet made buying my new Outback easy. I said what I wanted and he delivered. He was professional and very pleasant. Great for the Falcone dealership! I wanted and he delivered. He was professional and very pleasant. Great for the Falcone dealership! More
by Erhuddleston
Employees Worked With
Bert Nickelsberg, Alex Moffett
December 16, 2021
My saleslady was Kathrynne Horine and she was personable and friendly. That's how I judge a dealership by my interaction with the employees. Customer service is everything for me and she definitely has a and friendly. That's how I judge a dealership by my interaction with the employees. Customer service is everything for me and she definitely has a good customer service personality. More
by dlynhairston25
Employees Worked With
Kathrynne Horine, Betsy Davidson (Taylor)
December 10, 2021
I have picked up a few lease cars over the years and this was by far the best experience. Betsy was extremely helpful and loaded with Subaru knowledge. She definitely started my first experience with a Sub was by far the best experience. Betsy was extremely helpful and loaded with Subaru knowledge. She definitely started my first experience with a Subaru off on the right foot. Thank You! More
by matt.drzakowski
Employees Worked With
Betsy Davidson (Taylor)
December 10, 2021
I’ve purchased several cars from Falcone Subaru, and each experience was totally fair, transparent, and satisfying. For this car, I dealt with Steffon Young who was exceptionally knowledgeable and very prof experience was totally fair, transparent, and satisfying. For this car, I dealt with Steffon Young who was exceptionally knowledgeable and very professional. He made sure the car was perfect at delivery, and he explained everything I had questions about. I look forward to many happy miles in another great Subaru product. More
by hollenbj
Employees Worked With
John Fitzgerald , Jon Wilson, Steffon Young
December 10, 2021
Went in early October to pre-order a BRZ. I worked with Steffon Young through the while process and he was brilliant. Made sure any questions I had were answered and if he didn’t know he found the answer. Steffon Young through the while process and he was brilliant. Made sure any questions I had were answered and if he didn’t know he found the answer. Pre-delivery I also worked with Tony from the service center who did excellent work to order winter tires and installed them and updated me consistently with when they ordered them, when they arrived, and when they were installed onto the vehicle. During delivery and financing I again worked with Steffon who came in on his day off to finish the sale and made sure I was happy. The finance manager Jon Wilson walked me through every single step and paper I needed to sign in depth. There was no pushing towards extended warranties and made sure that if you didn’t want one, you wouldn’t see one. Great group of people here, highly recommend seeing them. More
by Tristan
Employees Worked With
Jon Wilson, Steffon Young
December 09, 2021
Everyone was extremely helpful and thorough at Falcone. Especially Kathrynne and Betsy. I'm in love with my new Ascent and will recommend to everyone! Especially Kathrynne and Betsy. I'm in love with my new Ascent and will recommend to everyone! More
by cangerme
Employees Worked With
Kathrynne, Jon Wilson, Betsy Davidson (Taylor)
December 09, 2021
Betsy was very knowledgeable of the Outback and very patient with answering our questions. She was ready for us when we arrived and was good at explaining the features. Very much appreciated. patient with answering our questions. She was ready for us when we arrived and was good at explaining the features. Very much appreciated. More
by linda79
Employees Worked With
Matt Bartelson, Betsy Davidson (Taylor)
December 08, 2021
Alex was very professional yet fun. I was able to do the majority of the process online. It was truly a pleasure working with Alex! majority of the process online. It was truly a pleasure working with Alex! More
by Jeremyjramseyer
Employees Worked With
Jennifer - Finance: She was amazing as well. Quick and efficient! The ideal process for car buying. , Alex Moffett
