Spikes Motor Co

I took my truck in for an oil change to the Quick Lane. I dropped if off with Tomas Aguilar. He was friendly and took care of me right away. He gave me his card and called me when my truck was ready. I dropped if off with Tomas Aguilar. He was friendly and took care of me right away. He gave me his card and called me when my truck was ready. More

Great customer service but still over a 2 hour wait and wish they would tell me recommendations during oil change not after they bring my vehicle. wish they would tell me recommendations during oil change not after they bring my vehicle. More

The salesman was very helpful and took his time showing us multiple vehicles. The dealership took their time to help us with the financing and got us a great deal! us multiple vehicles. The dealership took their time to help us with the financing and got us a great deal! More

We were treating with respect and empathy. Customer service was great we were heard and made sure we were satisfied with what we were going to purchase. Customer service was great we were heard and made sure we were satisfied with what we were going to purchase. More

Amazing customer service from this dealership! Receptionist was nice and friendly and my salesman’s Joshua Aguirre was AMAZING and so incredibly helpful in helping look for my dream car! Receptionist was nice and friendly and my salesman’s Joshua Aguirre was AMAZING and so incredibly helpful in helping look for my dream car! More

I recently purchased a vehicle from Spikes Ford, and while my salesman was outstanding, the finance manager’s conduct was shockingly unethical and completely unacceptable. From the moment I sat down, while my salesman was outstanding, the finance manager’s conduct was shockingly unethical and completely unacceptable. From the moment I sat down, he used aggressive, high-pressure tactics that felt more like a scam than a legitimate transaction. He outright lied, telling me I was REQUIRED to purchase both an extended warranty and GAP insurance in order to secure financing approval. This is not only misleading — it’s dangerously close to illegal. When I challenged his false claims, our discussion quickly escalated. I walked out of his office when he would not budge, furious at his blatant dishonesty. Moments later, I ran into an acquaintance who works at the dealership. Within minutes, I learned the truth: I was never required to buy either the warranty or the GAP coverage. This wasn’t just an attempt to upsell — it was a deliberate effort to deceive. I’m deeply concerned about how many unsuspecting customers have fallen victim to these same tactics, especially those unaware of their consumer rights. Ford — and this dealership — must take immediate action. Behavior like this destroys trust, damages your reputation, and has no place in a business that claims to value its customers. I will never return to this dealership and make clear that my circle of family and friends do not either. More

Great customer service from the sales department, very attentive to our needs and wants on this purchase attentive to our needs and wants on this purchase More

Spikes Ford did an excellent job through the whole buying process of my F-150. process of my F-150. More

Love Spikes Ford, Ago and TJ make purchasing a new Ford easy. This is my 5 Ford Escape love the car and my dealership Spikes Ford easy. This is my 5 Ford Escape love the car and my dealership Spikes Ford More

Fernando Villarreal was amazing! Highly recommend his expertise! Very prompt and professional! I Highly recommend! Highly recommend his expertise! Very prompt and professional! I Highly recommend! More