Spikes Motor Co

Took almost 6 hours for an oil change, even with an appointment. Appointment was at 10:30, vehicle was dropped off at 9 a.m. Vehicle was put in to the bay to work on at 2 p.m. and was finished around 3 appointment. Appointment was at 10:30, vehicle was dropped off at 9 a.m. Vehicle was put in to the bay to work on at 2 p.m. and was finished around 3:15 p.m. Oh and that dealership is roughly 45 miles from where I live. Full day to get it serviced. More

Good customer service , fast job , had my truck ready pretty fast would definitely go again! pretty fast would definitely go again! More

Our salesman Domingo Moreno represents what a true car salesman should be. He is hardworking, honest, and trustworthy. He got us the best deal and at a rate we were satisfied. He told us he had been at salesman should be. He is hardworking, honest, and trustworthy. He got us the best deal and at a rate we were satisfied. He told us he had been at the dealership for over 20 years and we were floored. Spike’s needs to make this man a manager or part owner. Thanks Domingo! More

Great customer service! , All our questions were answer by our salesman Elias. The Finance person Cesar was very helpful explaining everything in detail. , All our questions were answer by our salesman Elias. The Finance person Cesar was very helpful explaining everything in detail. More

Excellent work. Very happy with their service . It seems difficult for them to get parts but I will be happy to take my vehicle back when they finally receive the pa Very happy with their service . It seems difficult for them to get parts but I will be happy to take my vehicle back when they finally receive the parts. Waiting for Ford to contact me on the status of two recall repairs but will take my car back when those parts come in. More

I took my truck in for an oil change to the Quick Lane. I dropped if off with Tomas Aguilar. He was friendly and took care of me right away. He gave me his card and called me when my truck was ready. I dropped if off with Tomas Aguilar. He was friendly and took care of me right away. He gave me his card and called me when my truck was ready. More

Great customer service but still over a 2 hour wait and wish they would tell me recommendations during oil change not after they bring my vehicle. wish they would tell me recommendations during oil change not after they bring my vehicle. More

The salesman was very helpful and took his time showing us multiple vehicles. The dealership took their time to help us with the financing and got us a great deal! us multiple vehicles. The dealership took their time to help us with the financing and got us a great deal! More

We were treating with respect and empathy. Customer service was great we were heard and made sure we were satisfied with what we were going to purchase. Customer service was great we were heard and made sure we were satisfied with what we were going to purchase. More

Amazing customer service from this dealership! Receptionist was nice and friendly and my salesman’s Joshua Aguirre was AMAZING and so incredibly helpful in helping look for my dream car! Receptionist was nice and friendly and my salesman’s Joshua Aguirre was AMAZING and so incredibly helpful in helping look for my dream car! More