Spikes Motor Co

I recently purchased a vehicle from Spikes Ford, and while my salesman was outstanding, the finance manager’s conduct was shockingly unethical and completely unacceptable. From the moment I sat down, while my salesman was outstanding, the finance manager’s conduct was shockingly unethical and completely unacceptable. From the moment I sat down, he used aggressive, high-pressure tactics that felt more like a scam than a legitimate transaction. He outright lied, telling me I was REQUIRED to purchase both an extended warranty and GAP insurance in order to secure financing approval. This is not only misleading — it’s dangerously close to illegal. When I challenged his false claims, our discussion quickly escalated. I walked out of his office when he would not budge, furious at his blatant dishonesty. Moments later, I ran into an acquaintance who works at the dealership. Within minutes, I learned the truth: I was never required to buy either the warranty or the GAP coverage. This wasn’t just an attempt to upsell — it was a deliberate effort to deceive. I’m deeply concerned about how many unsuspecting customers have fallen victim to these same tactics, especially those unaware of their consumer rights. Ford — and this dealership — must take immediate action. Behavior like this destroys trust, damages your reputation, and has no place in a business that claims to value its customers. I will never return to this dealership and make clear that my circle of family and friends do not either. More

Great customer service from the sales department, very attentive to our needs and wants on this purchase attentive to our needs and wants on this purchase More

Spikes Ford did an excellent job through the whole buying process of my F-150. process of my F-150. More

Love Spikes Ford, Ago and TJ make purchasing a new Ford easy. This is my 5 Ford Escape love the car and my dealership Spikes Ford easy. This is my 5 Ford Escape love the car and my dealership Spikes Ford More

Fernando Villarreal was amazing! Highly recommend his expertise! Very prompt and professional! I Highly recommend! Highly recommend his expertise! Very prompt and professional! I Highly recommend! More

It was all nice and smoothly done. All my questions were answered and I’m happy with my payments. All my questions were answered and I’m happy with my payments. More

Was attended immediately as i entered the lot ,helped me find was i was looking for and was extremely happy with the service of the salesman,he continues to help me with any issues i come across find was i was looking for and was extremely happy with the service of the salesman,he continues to help me with any issues i come across More

Great people and great service . Michael Ramirez made this process as easy as possible and worked with me on all the options the truck had . Michael Ramirez made this process as easy as possible and worked with me on all the options the truck had . More

"Spikes Ford is hands down the best dealership I've ever encountered. Their exceptional customer service and unwavering honesty have kept me coming back for more. I've purchased three cars from them in the encountered. Their exceptional customer service and unwavering honesty have kept me coming back for more. I've purchased three cars from them in the last four years, and each experience has been nothing short of outstanding. From their knowledgeable staff to their transparent approach, Spikes Ford sets the standard for excellence in the automotive industry. If you're in the market for a new vehicle, look no further than Spikes Ford - they've earned my loyalty for life." More

Great experience! I will definitely be going back for future purchases!! The staff was super helpful and friendly! I will definitely be going back for future purchases!! The staff was super helpful and friendly! More