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Spirit Ford
Dundee, MI
136 Reviews
WELCOME TO SPIRIT FORD
in Dundee, MI
Thanks for taking some time out of your day to stop by Spirit Ford! As active members of the Dundee community, we definitely know a thing or two about all that goes into enjoying life in the Southeast Michigan area. Whether you are exploring all that nature has to offer in Sterling State Park or cheering on the Wolverines up in Ann Arbor as they take on the competition in "The Big House," one thing is certain: There are plenty of ways to enjoy life here in Dundee.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 81 service reviews
January 05, 2026
They were very professional and courteous both in Sales and Service. They came to my house, picked up my truck for service, left me a loaner vehicle, and fixed my truck and returned it to my driveway. It d and Service. They came to my house, picked up my truck for service, left me a loaner vehicle, and fixed my truck and returned it to my driveway. It doesn't get much better than that. More
by w_mayes
Employees Worked With
November 22, 2025
Personnel is respectful, works with attention to detail, worked quickly but with intent, car was clean afterwards. worked quickly but with intent, car was clean afterwards. More
by fiskjanet20
Employees Worked With
October 17, 2025
Very thorough and prompt service, as always! Service rep took time to review the report in detail and provided trend information for the one characteristic showing deterioration. Service rep took time to review the report in detail and provided trend information for the one characteristic showing deterioration. More
by joeryan07
Employees Worked With
September 29, 2025
I was very pleased to get my ford escape from Jason, but recently I had a recall on it so I called Sam to take care of it . It is the fuel injector! Sam told me not to worry about it until I smell gas, I ca recently I had a recall on it so I called Sam to take care of it . It is the fuel injector! Sam told me not to worry about it until I smell gas, I called Atchiston ford in bellville and have an an appointment, October 10th, very dissapointed in the service dept. More
by Christie7218
Employees Worked With
Sam in Service Dept
August 29, 2024
8/29/24 - Another 5 stars if I could give the service center 10. We were in a pinch and the service centers near our house were backed up for a few weeks. Spirit Ford was able to fit us and solve our iss center 10. We were in a pinch and the service centers near our house were backed up for a few weeks. Spirit Ford was able to fit us and solve our issue. Sam Witte is a rock star! I would highly recommend their service department. The transmission gave out on my truck on the freeway near Dundee about 30 miles from our home. Sam Witte was our service rep and he was incredibly responsive, helpful and empathetic during this challenging and frustrating time. They completed the work before we expected and Sam worked with Ford Customer Service to help offset my out of pocket cost. Thank you Spirit Ford and Sam! More
by syaldrich
Employees Worked With
Sam Witte
April 23, 2024
Brought in my 2022 Expedition Max to be serviced. When I picked up my expedition there was large noticeable scratch on the back left bumper (a couple of them). I brought this up to them & when I came When I picked up my expedition there was large noticeable scratch on the back left bumper (a couple of them). I brought this up to them & when I came to pick my vehicle back up they told me due to it being a lease it wasn’t noticeable and something I wouldn’t be charged for. Although I did not bring my vehicle there in that condition, they said they did their best to fix it and buffed it out the best they could. Regardless I dropped my vehicle off to them to be serviced without any damage and picked it up with the scratch on the bumper to be told it was fine because it “wasn’t noticeable”. My husband and I are very faithful to ford, we will not being purchasing a car from this dealership nor will I be getting my vehicles serviced here again. This is an 85k car and I do not feel as if they would think this was acceptable if this was their vehicle. More
by Jess-Nad
Employees Worked With
Service Department
November 02, 2023
The service manager was responsive to my negative review. It all came down to poor communication from the service intake person. It all came down to poor communication from the service intake person. More
by Jlucht86
Employees Worked With
September 26, 2023
very good service. fast and good going over what they did, wash the car after done. fast and good going over what they did, wash the car after done. More
by jameshscalise
Employees Worked With
Other Employees :
Daniel Garcia Sr., Jordan Uckele
