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Spirit Lexus

St. Louis, MO

2.9
212 Reviews

10176 Corporate Square Dr

St. Louis, MO

63132

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Showing 212 reviews

January 03, 2020

I Contacted the person who I bought my Mercedes through. Two other people responded, I responded back and received no phone call. Nothing has happened cents. Why have a link to email someone if no one is g More

by TRACEYLOVESTRAVEL
Recommend Dealer
No
Employees Worked With
Chris Blumeyer
Jan 21, 2020 -

Spirit Lexus responded

Tracey, thank you for bringing this to my attention. We really appreciate your honest feedback. It is tough to hear when we fall short of expectations, but we take all reviews seriously because they help us to improve the guest experience. On behalf of everyone here at Plaza Lexus, we apologize for the lack of professional service we provided. I would like the opportunity to speak with you and hopefully restore your faith in our dealership. Please call me directly at your earliest convenience at 314-635-9543. Thank you and I look forward to speaking with you. -Steve Massey, General Manager

November 24, 2019

Sales Consultant Review Marie Oswood is knowledgeable of the product, friendly, attended to my comments and questions. I would be happy to recommend her to friends and famil More

by Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Oswood
Dec 02, 2019 -

Spirit Lexus responded

Mike B, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

September 12, 2019

Chris is great Every time I need something from the dealership, Chris is there to make it a smooth process and an enjoyable one. He is not only a great salesman but More

by happy lexus owner
Recommend Dealer
Yes
Employees Worked With
Chris Blumeyer
Oct 01, 2019 -

Spirit Lexus responded

Thank you for the five star rating! I am glad we were able to meet your expectations. - Steve Massey, General Manager

June 14, 2019

Great experience Went in for an oil change and ended up with new car... funny how that works. I had never purchased a car by myself before. This was easy and very com More

by Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service: Matt , Scott Campbell
Jul 19, 2019 -

Spirit Lexus responded

Tina, that's great to hear! I'm glad you had a good first car buying experience. We appreciate your business and the five-star rating! We are always more than happy to assist you if anything else comes up. Take care! -Steve Massey, General Manager

June 04, 2019

New car purchase and technical support satisfactory Overall experience was good and professional. Two car deals at one time a little overwhelming. Making a special trip to the house to go over vehicle f More

by eric.i.means
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Campbell, Dishion Robinson
Jul 19, 2019 -

Spirit Lexus responded

Thank you for the five star rating, Eric! I am glad you had a good experience with us. If you have any further questions, please give us a call. We're always happy to help! -Steve Massey, General Manager

May 31, 2019

Lexus Leasing My experience at this Lexus dealership was very positive. The staff was friendly and most eager to help. Information was given regarding the car, it More

by Margy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Jennings, Scott Campbell
Jul 19, 2019 -

Spirit Lexus responded

Margy, we're happy you found our staff to be so supportive during your visit here at Plaza Lexus. Thank you for your five star review. I'm thrilled to hear you had such a good experience! Please let me know if you need anything else or have any questions in the future. -Steve Massey, General Manager

May 29, 2019

Ease of Purchase Vehicle condition and price were as listed on the website. Contacted the dealership and easily set an appointment to view the vehicle within hours. C More

by Satisfaction
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frederick Smith, Chris Blumeyer
Jul 19, 2019 -

Spirit Lexus responded

Thank you for the five stars and compliments to our staff! We couldn’t be happier that Chris provided you with a great car buying experience. It is excellent to hear that we could make such a positive impression on you. We look forward to seeing you again soon! -Steve Massey, General Manager

May 18, 2019

Great experience After our RX 350 was totaled we were in the market for another car. Since we had bought the RX 350 from Plaza motors we went back there for another Le More

by Dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Smith, Scott Campbell
May 22, 2019 -

Spirit Lexus responded

Hi Dawn! We're so happy we were able to help you out. We really appreciate your feedback! Thank you for leaving us a review. -Steve Massey, General Manager

May 14, 2019

Honest Report Great cars and great service. All personnel are friendly and very accommodating. Chris Blumeyer is an outstanding salesperson who exudes warmth and More

by nice ride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Blumeyer
May 23, 2019 -

Spirit Lexus responded

We're happy you found our staff to be so supportive during your experience here at Plaza Lexus. Thank you for leaving us this great review! -Steve Massey, General Manager

May 14, 2019

New trade The best service in St. Louis. Everything went wonderful from the time I entered untill the time I drove off.Im so thankful for everything that Chris More

by Kbrown267
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Blumeyer, Dishion Robinson
May 23, 2019 -

Spirit Lexus responded

We're happy to hear that you found our staff to be so supportive during your experience here at Plaza Lexus. Please don't hesitate to reach out to us if there's anything more we can do! -Steve Massey, General Manager

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