Spitzer Buick GMC Parma - Service Center

Paula Cunningham took care of me and kept me in the loop every step of the way. She made sure the parts were there before I brought my car into the shop and then we had tornado’s come through and she let me every step of the way. She made sure the parts were there before I brought my car into the shop and then we had tornado’s come through and she let me know not to bring my car in and then when I did bring it in they had it done in record time. It was a great experience. More

I appreciated the courtesy shown, even though my 1 hr oil change turned into 2 hrs. change turned into 2 hrs. More

Fixed multiple things on my car my other mechanic messed up. Mechanic was very knowledgeable. up. Mechanic was very knowledgeable. More

Very professional and courteous. They completed the job to my satisfaction and went beyond what was expected They completed the job to my satisfaction and went beyond what was expected More

Very disapppinted in the amount of time it took for just an oil change and tire rotation even though we made an appointment. an oil change and tire rotation even though we made an appointment. More

Great service staff. My family has been going there for decades and now I go there for any car maintenance. Best dealership in Cleveland. My family has been going there for decades and now I go there for any car maintenance. Best dealership in Cleveland. More

Very professional clean waiting room very nice staff and quick service I will be back quick service I will be back More

Don't no about the sales department but the service department is on point. Nice and pleasant. department is on point. Nice and pleasant. More

Love the friendly, helpful, great service, I liked that I could apply my Buick rewards to help pay my bill. could apply my Buick rewards to help pay my bill. More

This dealer’s service department is amazing! I used to go to another gm dealer and when my newer truck broke down that other dealer was absolutely no help when I called, actually borderline rude I used to go to another gm dealer and when my newer truck broke down that other dealer was absolutely no help when I called, actually borderline rude. Spitzer gmc went above and beyond and helped me in every way they could. Their communication was also excellent throughout the service of my truck. They are friendly and excellent. I will absolutely continue to come here and not only for service but for my next purchase because of their service team. More