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Spitzer CDJR Mansfield

Ontario, OH

4.8
1,535 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram. Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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1777 W 4th St

Ontario, OH

44906

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Showing 1,535 reviews

May 22, 2025

Resolved the issue quickly. . Very accessible. Made me feel like I could contact them anytime when needed! More

by MDN633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

She got us in and Chris did his best and got us back on the road. It was nice to have it taken care of. More

by Powelson55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your 5-star rating! We are glad that Chris and the team took great care of you and ensured your experience with us was as smooth as possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 20, 2025

The buying process was great. The service leaves a bit to be desired. This vehicle has only been serviced by spitzer and at some point over the only 2 oil changes someone didnt pu More

by fraley.glennsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kendra Weaver
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Spitzer CDJR Mansfield responded

Fraley, Thank you for your time and feedback. We are very sorry to hear that your service experience was unpleasant due to the engine cover wasn't put back on, we understand your concerns and frustration. We would like the opportunity to speak to you on your concerns, please give us a call at our dealership and ask for the Service Manager. We would love to help you.

May 19, 2025

Worked hard to get you what you want and easy to with it, will definitely be coming back More

by TERRYHENSLEY72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lane Lafleme
May 19, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! It is always our goal to ensure our guests are satisfied with their visit, and we are glad that our team took great care of you. We look forward to an opportunity to work with you again!

May 19, 2025

I was recommend by another shop to take my Jeep to Spitzer CDJR Mansfield. My instrument cluster went black and quit working. Ordered and paid up front on 2/10/25 and was told it will arrive in a week More

by Chinds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Gilliam
1.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Studer
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

Everyone was friendly and very communicative on what actions they were taking before making them. More

by Sheppard2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! We are so glad that our team was both kind and informative. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 14, 2025

Absolutely love bringing our car here—always greeted with friendly faces, fast service, and reliable work. I highly recommend for anyone looking for trustworthy and efficient auto service. More

by ERYAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your kind review and recommendation! We are so glad that our team consistently takes great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 13, 2025

I have purchased at least 5 vehicles from this dealer, they make sure you get what you want and help you through it all More

by WEYMELLERJ24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aric Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Stephan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your amazing review! We are honored by your continued business, and we are glad that our team consistently provides with the quality care that you deserve. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 12, 2025

Professional and understanding of what I wanted. Communication was also good. Would do business there again. More

by JEDWARDS52
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
May 12, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your wonderful review! We are delighted that our team provided you with the A+ service that you so much deserve. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!

May 10, 2025

Great experience at Spitzer of Mansfield! !!! Parker is a great sales representative. Purchased our first jeep. Gonna love driving it! More

by TJBRED
Recommend Dealer
Yes
Employees Worked With
Parker Laws
May 12, 2025 -

Spitzer CDJR Mansfield responded

We are so glad that Parker took exceptional care of you and made your experience with us an all-around success. Your satisfaction means so much to us. We thank you for your wonderful review and we wish you the safest of travels in your new Jeep!

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