Spitzer CDJR Mansfield

Great Benji was very great salesman. Got me the best deal possible and very patient with the process great business on sales and service part would do busin Benji was very great salesman. Got me the best deal possible and very patient with the process great business on sales and service part would do business with them again More

Great experiences They did a really great job they did everything I would need to do for my insurance and title and tags for me and all I had to do really was sign pape They did a really great job they did everything I would need to do for my insurance and title and tags for me and all I had to do really was sign papers and take my vehicle home but it was the best experience I could ask for and my sales associate was the best More

Spritzer Kia makes car buying a fun experience! Josh Reese and the rest of the Spitzer team are the BEST at what they do. From the moment you walk in the door, you are met with friendly, knowledgea Josh Reese and the rest of the Spitzer team are the BEST at what they do. From the moment you walk in the door, you are met with friendly, knowledgeable staff intent on making your experience the best. This car is my second with Spitzer... I can't imagine going anywhere else! More

Excellent service Got the pleasure of this truck from a very nice dealership my salesmen name was Josh Reese no pressure kind of guy ,if u r look for a new or used vehi Got the pleasure of this truck from a very nice dealership my salesmen name was Josh Reese no pressure kind of guy ,if u r look for a new or used vehicle visit this store More

Ron was amazing and very helpful! Ron did an amazing job putting me into a car that was right for me. The process was quick and convienent! Ron was very helpful and super nice. Thank y Ron did an amazing job putting me into a car that was right for me. The process was quick and convienent! Ron was very helpful and super nice. Thank you Ron and the Spitzer team! More

Smooth & stress free Ron was very helpful & friendly. He worked quickly to find something in my price range. He was very accommodating when I showed up unannounced & was e Ron was very helpful & friendly. He worked quickly to find something in my price range. He was very accommodating when I showed up unannounced & was eager to find me something in a short amount of time. More

Unbelievably amazing I am a first time car buyer and I wouldnt change anything about this experience. Ron took his time off the clock to get my information together for th I am a first time car buyer and I wouldnt change anything about this experience. Ron took his time off the clock to get my information together for the following day. He was very friendly and welcoming. He explained everything to me about the vehicle all the steps with financing and what I needed to do to take the escape home. He was very nice and encouraging and professional. If I could give this a 1000 stars I would. More

Great experience Great place to buy a car I would recommend going there to buy they stayed late to wait on us to drive from Columbus so we could finish the deal Great place to buy a car I would recommend going there to buy they stayed late to wait on us to drive from Columbus so we could finish the deal More

Salesman is why we purchased here! While we were not thrilled with the finance man at the dealership the salesman that we worked with was wonderful. He was available and helped even on While we were not thrilled with the finance man at the dealership the salesman that we worked with was wonderful. He was available and helped even on his days off! So far we are happy with the car and just praying it was the best choice. Thank you Josh! Anyone looking for a car definitely see Josh at Spitzer. Whether new or used he will do all he can. More

Ram Big Horn issue I bought a 2014 Big Horn in 2016 from Spitzer in Cleveland. A few weeks later I took it back as it was not going into a passing gear fast enough. I wa I bought a 2014 Big Horn in 2016 from Spitzer in Cleveland. A few weeks later I took it back as it was not going into a passing gear fast enough. I was told that it was normal with the computer lag. I moved to Mansfield and the issue has gotten much worse, as there is no passing gear when the truck is warm and on a highway. The computer shows no issues and was told it was fine since the computer didn't pick anything up. Finally, Spitzer in Mansfield went out for a test drive with me and experienced what I had been telling them, when you go for a passing gear, nothing happens, nothing. So they put something in the trucks port that would record everything when I pressed a button when it happened again. I did so and took it back to Spitzer. Soooo, how long does it take the engineers to figure out a problem? It has been almost 2 years since the problem was told to Ram, as exhibited by Carfax. I cannot, nor will not take the truck to Houston to see my mom as it has put me in some very serious situations, unsafe situations. I am really getting tired of hearing no one at Chrysler or Ram has a clue as to what is wrong. I love the truck, but the service and guess work leave me with a truck that is only good for driving in town, no highways. What is going on with Ram? I am beginning to question buying anything from Ram again. Problem is, I cannot even sell it in good faith knowing something is wrong with it. Of course, Spitzer in Cleveland sold it that way to me. Next step is to start sending the case to the BBB, Ohio Attorney General and other outlets. BTW, Spitzer in Mansfield did update the computer concerning the cruise control. They thought that would fix it, but of course, it didn't More