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Spitzer CDJR Mansfield

Ontario, OH

Overview
Employees
Reviews
Vehicles
4.8
1,528 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram. Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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1777 W 4th St

Ontario, OH

44906

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Showing 1,528 reviews

February 17, 2025

Good work keep me updated and inform on problem and inform me if about the work More

by RAYMONDWALDRUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this positive review! Your safety and satisfaction are our utmost priorities and we are glad that our team took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 16, 2025

Excellent service and mechanics. Matt the General Manager even took time to talk to me and had the salesman stat the new Electric Charger in the showroom for me to hear. Cool car � More

by martylarsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Spitzer CDJR Mansfield responded

Marty, Thank you for sharing your positive experience with us. We are pleased to hear that our team took exceptional care of you throughout your visit. If there is ever anything more that we may assist you with, please do not hesitate to give us a call. Safe travels!

February 16, 2025

I went in to get a quote and appraisal on my car and left with a new car! Anthony and the team at Spitzer was amazing to work with through the process. More

by BSPRINCIPAL39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Spitzer CDJR Mansfield responded

Congratulations on your new vehicle! We are honored that you took the time to visit us, and we are glad that Anthony and the team provided you with top-notch service. Thank you for your excellent review! We wish you safe travels and we hope to see you again when the time comes for your vehicle's first service.

February 16, 2025

Alex did a great job, I believe this is our third vehicle that we’ve purchased from spitzer. As long as we always get that kind of service, we’ll be back. I wasn’t even shopping that seriously. Shouldn’t ha More

by JAMESSHOPBELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Reed
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Feb 18, 2025 -

Spitzer CDJR Mansfield responded

James, Thank you for your excellent review! We are honored by your continued business, and we are thrilled that our team consistently provides you with top-notch service. On behalf of the entire team- we warmly congratulate you on your new ride! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

February 16, 2025

Always friendly staff. Got me in when my appointment was scheduled for and got it done quickly More

by kevjr82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! Your safety and satisfaction are our utmost priorities, and we are glad that our team consistently takes great care of you and your automotive needs. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 15, 2025

After the original quote, more complications arose. ... The charges were much lower than I anticipated. Work was well done with the speed and expertise I trust. Hats off to all the service team and spec More

by Tom Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Spitzer CDJR Mansfield responded

Tom, Thank you for taking the time to rate our dealership. We are glad that Tim and the team took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you eve have any further questions or concerns.

February 15, 2025

Everyone was extremely helpful. They found the exact jeep we wanted and brought it in for us. They also took the time to explain all of the features of the car. It was a great exper More

by COURTNEYELDRIDGE21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aric Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker laws
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Feb 18, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are happy to hear that our team provided you with a top-notch and informative experience. Our guests' satisfaction is our utmost priority. On behalf of the entire team- we warmly congratulate you on your new Jeep!

February 14, 2025

Tim is always wonderful. Disappointed that there were greasy footprints on car interior after service. More

by YAYASISTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to write this review. Tim will be thrilled to hear he was able to provide you with top notch customer service but had a issue with your car services. We would like to speak to you more on this matter, please give us a call at our dealership to better assist you. Thank you for your time and patience.

February 14, 2025

Great service, friendly employes, job well done, glad I had a coupon you sent me, keep me on your mailing list More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this wonderful review! We are so glad that our team provided you with top-notch service. We wish you safe travels and we hope to see you again the next time you are in need of automotive service!

February 13, 2025

I was informed of the other repairs needed on my vehicle but was not pressured. More

by rklt5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us. We are glad that our team took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

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