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Spitzer CDJR Mansfield

Ontario, OH

Overview
Employees
Reviews
Vehicles
4.7
1,679 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram. Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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1777 W 4th St

Ontario, OH

44906

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Showing 1,679 reviews

September 27, 2025

Diagnostics are great. Service is performed professionally and efficiently. Employees are courteous and service is great. More

by KARENHOPEGROVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
4.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Edwards Jr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pope
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Carpenter
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2025 -

Spitzer CDJR Mansfield responded

Your review is valuable to us, so we thank you for taking the time to write to us Karen. Feel free to visit us anytime you may need automotive service, it would be our pleasure to assist you again.

September 26, 2025

Very friendly and helpful staff,all wiling to help anyway needed I was also pleased with service department,Tim,will be using them from now on More

by TRIDICOJ
Recommend Dealer
Yes
Employees Worked With
Johnathan Brinkmanship
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Sep 26, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are pleased to hear that Tim was both kind and helpful and we look forward to continue providing you with the same 5-star service in your visits to come!

September 26, 2025

Absolutely amazing! !! Great service, professional and knew what they were doing..I didn’t get the runaround they listened to me and fixed the problem. Highly recommended More

by Jmf5682
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2025 -

Jmf5682 responded

Tim was amazing and took great care of me. He kept me informed every step of the way with my truck. Thank you!

Sep 26, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your 5-star rating! We are glad to hear that Tim took great care of you and kept you well informed throughout your service visit. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

September 25, 2025

Excellent Service for My Recalls and Extremely Quick and Very Friendly! Would Recommend them Always.. More

by Breyedgrl1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your positive review and recommendation! We are glad that our team got your automotive needs swiftly resolved. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 23, 2025

I took a 2010 Toyota Corolla in for a 4 wheel alignment because l put a new set of tires on that car. When they put the car up to begin the alignment they found the rear struts were bad and needed replacem More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Edwards Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2025 -

Spitzer CDJR Mansfield responded

We appreciate you leaving us a perfect review, Dave! Your safety and satisfaction are of the utmost priority to us so we will make sure your vehicle is in prime working condition so you can have the security to drive on the road. We look forward to being of service to you for any of your vehicle maintenance needs.

September 22, 2025

Easy to work with and complete transparency. The easiest car deal we have ever done! More

by katherine.martig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Stephan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2025 -

Spitzer CDJR Mansfield responded

Katherine, Thank you for sharing your experience! We’re thrilled our team’s honesty and transparency made your car purchase the easiest one yet.

September 22, 2025

I was very happy with my service with your service department I will be returning for my next service appointment More

by RHONDABRUMFIELD1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Edwards Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2025 -

Spitzer CDJR Mansfield responded

Rhonda, Thank you for sharing your experience! We’re so glad you’re satisfied with your service visit and truly appreciate your loyalty in returning.

September 22, 2025

Service does a great job, but this dealership refused to help me cancel a service contract on a car I traded in. Buckeye Superstore was kind enough to spend the 5 minutes with me to help. Shame I had to dri More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Hamm
1.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Workman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dianna Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Nothacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 22, 2025

It was fast, friendly, and great service Everything was great. Everyone was very nice and helpful in every way More

by bcyb5807
Recommend Dealer
Yes
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Sep 23, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your review letting us know everything with your service was great! Our friendly and helpful staff gladly welcome you back if you are in need of our services in the future. You can be assured that we would deliver another great experience worthy of your 5 stars!

September 21, 2025

Excellent service at Spitzer Chrysler Jeep Ram of Mansfield! Brought in my wife’s Grand Cherokee for an oil change and a tire check. Everything was handled quickly, professionally, and with great car More

by ERYAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Edwards Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2025 -

Spitzer CDJR Mansfield responded

Eryan, Thank you for your feedback! We’re glad to hear your wife’s Grand Cherokee was serviced quickly and professionally. We appreciate your recommendation and look forward to serving you again at Spitzer CDJR of Mansfield.

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