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Spitzer CDJR Mansfield

Ontario, OH

Overview
Employees
Reviews
Vehicles
4.7
1,643 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram. Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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1777 W 4th St

Ontario, OH

44906

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Showing 1,643 reviews

August 22, 2025

Tim and the crew are so very nice and make you feel very welcome and help with all your concerns More

by rcrawford405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2025 -

Spitzer CDJR Mansfield responded

We appreciate your 5-star rating and we are happy to hear that Tim took great care of you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 21, 2025

Professional and quick service. Offered a courtesy car when I said I needed to arrange a ride. More

by kathysueruss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us. We are so glad that our team provided you with quality and efficient service. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

August 20, 2025

The appt was at 11:30 simple oil change and tire rotation and it took 3 hours! More

by Choiceexpress
Recommend Dealer
No
Employees Worked With
It took 3 hours for a oil and tires rotation had a appointment at 11 30 done at 230
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August 19, 2025

Timothy and Steve (I think that was his name) was awesome. Service was great as usual More

by tsweeney6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your 5-star rating! We are so glad that our team consistently takes great care of you and that Timothy and Steve made this visit no different. We hope that you continue to choose us for all of your future automotive needs!

August 16, 2025

Johnathan Brinkman and Shane Richard were both great to work with. Listened to our parameters and showed us the perfect solution.Answered all questions and explained the financing. Overall a very good proc More

by janewood255@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan in sales and Shane in finance both deserve 5 stars
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Aug 19, 2025 -

Spitzer CDJR Mansfield responded

We thank you for leaving Jonathan and Shane this positive review. Our team works together to ensure our customers feel secure in their decision of choosing and buying a car from us. If our team can be of service to you in the future please know it would be our honor to assist you. Wishing you safe travels!

August 16, 2025

Brought my car in for an oil change service department was very friendly talk to the sales staff a little bit. They are very friendly and knowledgeable on what had rebates and what didn't the only complai More

by jodoinbrian
Recommend Dealer
Yes
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August 15, 2025

Professional staff provided a pleasant experience even during a computer meltdown in the service department. More

by r.crowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 14, 2025

Great experience. Fast service. Thank you for making the process easy. See you again next time. More

by tralioc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep not listed. Five stars
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Aug 19, 2025 -

Spitzer CDJR Mansfield responded

We appreciate your 5 star review! Our service team would gladly welcome you back if you were in need of automotive care. Rest assured knowing we would make sure any of your future visits would be met with fast service and an overall great experience!

August 13, 2025

Very attentive and everyone seemed so kind and willing to help each other. Saw true team work! More

by janewood255@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Brickman
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Aug 13, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us. We are happy to hear that our team was both kind and helpful throughout your visit. We wish you safe travels and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

August 12, 2025

I always have a great experience when working with spitzer, and I will keep coming back because of the excellent service that I receive. More

by adam.sweet924
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2025 -

Spitzer CDJR Mansfield responded

Adam, we strive for 100% customer satisfaction, and we are glad that our team consistently provides you with a top-notch experience. We look forward to continue providing you with our best care in your visits to come!

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