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Spitzer CDJR Mansfield
Ontario, OH
1,591 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram.
Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,591 reviews
January 04, 2025
They are always very nice and polite. Very helpful on getting my Van taken care of. Very helpful on getting my Van taken care of. More
by CAROL.DZURANIN
Verified Customer
January 03, 2025
Very quick and high quality service dept. . Always friendly and helpful. Work Always done right the first time. . Always friendly and helpful. Work Always done right the first time. More
by Cecil damron
January 02, 2025
The staff was quick, polite, and personable, and they made my service experience simple and easy. made my service experience simple and easy. More
by jessnigh21
Employees Worked With
December 31, 2024
They treated me great and did everything they said they would do . Courteous and helpful in explaining the features on the truck. would do . Courteous and helpful in explaining the features on the truck. More
by DWMARLOW53
December 31, 2024
Excellent service! Service done professionally and the price was fair. Even got a free car wash! Service done professionally and the price was fair. Even got a free car wash! More
by RHAWK21569
Employees Worked With
December 31, 2024
Awesome service great waiting room service advisor very nice everybody there were very helpful thanks for a great experience nice everybody there were very helpful thanks for a great experience More
by jbachelder64
Employees Worked With
December 30, 2024
Professional, reliable, and respectful. Definitely will be coming back in the future. Thanks again for everything! Definitely will be coming back in the future. Thanks again for everything! More
by kjzlphelps4
December 29, 2024
I was kept waiting for 6 hours and nothing was done to my truck. You scheduled an appointment to perform two recall items. They were not completed because you didn't have the parts. Shouldn't you have check truck. You scheduled an appointment to perform two recall items. They were not completed because you didn't have the parts. Shouldn't you have checked that before you had me wait so long? You did do some research on finding a shift cable. I appreciate that. However, I was told that the person handling my vehicle came out looking for me and I wasn't there. I was. I saw him at least six times and made eye contact with him. He did not seek me out. Next time I will go to a different dealer. Thanks. Steven Hertzler More
by SHERTZLER
December 27, 2024
We loved working with Riley. She answered questions and explained things clearly. We would work with her again! She answered questions and explained things clearly. We would work with her again! More
by VYNTAGEBARN
December 27, 2024
Alan Beran could not help me on December 24 because they were closed. That really messed with my schedule. I didn't like it as well but he was willing to come in early on Thursday morning after Christmas. W were closed. That really messed with my schedule. I didn't like it as well but he was willing to come in early on Thursday morning after Christmas. When I mentioned that to a gentleman in parts/service at 8 AM he said, nah he won't be here before 9, he lied to ya. That's sales for ya! BUT!!! 8:20 and Alan was there! Got is right out on a test drive, had the vehicle washed and cleaned while we did the paperwork, made everything super easy and straight forward and we were down the road and headed home in a very short time! More
by Little Man
Employees Worked With
Alan Beran
