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Spitzer CDJR Mansfield
Ontario, OH
1,643 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram.
Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,643 reviews
August 12, 2025
Courteous,fast and satisfied with the work. Clean,relaxing environment Friendly and knowledgeable well respected staff. Clean,relaxing environment Friendly and knowledgeable well respected staff. More
by Harris.sarah05
Verified Customer
August 11, 2025
The dealership is very good and our salesmen ron was absolutely amazinghe went above and beyond for us and it is the third time dealing with us. And the service guy i believe his name is Tim is great. Y absolutely amazinghe went above and beyond for us and it is the third time dealing with us. And the service guy i believe his name is Tim is great. Your whole team there is great Thank you More
by RONKTOWING23
August 09, 2025
Great Allowance of time. Updated notification and coordination of issues. Easy pick up and payment for work completed reasonable. Updated notification and coordination of issues. Easy pick up and payment for work completed reasonable. More
by Josh Roelle
Employees Worked With
August 09, 2025
Our van was in a shop for 3 months. Is not fixed. You guys do not know how to fix it. It is Chrysler Pacifica hybrid. End up learning that you guys moved our van to other dealer in Shel Is not fixed. You guys do not know how to fix it. It is Chrysler Pacifica hybrid. End up learning that you guys moved our van to other dealer in Shelby. Very very frustrated and not happy. More
by Mccm
August 06, 2025
Great place for service! Staff always welcoming and friendly! And the waiting area is the best!! Staff always welcoming and friendly! And the waiting area is the best!! More
by gwhiteley31
August 06, 2025
Purchased my first and last vehicle from this dealership. This place is nothing by but miscommunication and passing the buck. Purchased my vehicle with it covered in dog hair and dirt on the floor boards and This place is nothing by but miscommunication and passing the buck. Purchased my vehicle with it covered in dog hair and dirt on the floor boards and a stain on the headrest of a seat and was told “our detailers are old and don’t have good attention to detail”. Also was told that the tint on my window was going to be fixed after detailers tore the tint on my window taking off the window sticker and was told by the salesman I purchased the car from that the GM themselves said that it would be fixed by them due to their detailers messing up but then to be told ALL the tint gets removed cause their own in house tint guy I guess only does removal and not install? Even the manager I dealt with said not my problem we did what we can we’re done trying to help you out further. Best part I still have flakes of tint on my windows so guess they don’t do removal either. More
by JHUNT1995
Employees Worked With
August 05, 2025
I have had my truck in for repairs with an extended warranty 2 times , it took a week to do the repairs , and the issue is still there, so I'll have to have the truck in the shop yet again for who know warranty 2 times , it took a week to do the repairs , and the issue is still there, so I'll have to have the truck in the shop yet again for who knows how long . More
by REAPER1138
Employees Worked With
August 05, 2025
I was really happy with the way I was informed about my car and the progress car and the progress More
by Rod
Employees Worked With
August 03, 2025
As soon as I got my car back it had trouble starting with no trouble prior. A few days later, I had to buy a new battery, was having all kinds of issues. Not sure what they messed up with my battery doing an no trouble prior. A few days later, I had to buy a new battery, was having all kinds of issues. Not sure what they messed up with my battery doing an oil change but I will be finding somewhere else for oil changes. The employees are SO nice though which makes it hard. More
by Jenn
Employees Worked With
August 03, 2025
These people always take great care of our vehicles. You get exactly what you need and they don't try to up-sale my wife unnecessarily stuff. No reason for us to go elsewhere! Had them rotate the 5th You get exactly what you need and they don't try to up-sale my wife unnecessarily stuff. No reason for us to go elsewhere! Had them rotate the 5th tire in on her jeep and they did no problem, other places buck that request. More
by TONY8355
