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Spitzer CDJR Mansfield

Ontario, OH

4.8
1,515 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram. Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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1777 W 4th St

Ontario, OH

44906

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Showing 1,515 reviews

April 16, 2025

They had very professional and efficient service before, during and after the purchase. They also had great follow up. More

by LATOYA.CAPERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane
Apr 17, 2025 -

Spitzer CDJR Mansfield responded

We appreciate your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

April 15, 2025

I usually have great service it was just ok this time. I asked when I scheduled if they would have the part. I was told by Steve that he would make sure it was available. They didn’t have the right part b More

by jen73rn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Apr 16, 2025 -

Spitzer CDJR Mansfield responded

Jen, Thank you for taking the time to write this honest review. We are very sorry to hear that your service experience was way too long and expected it to be finished sooner. We understand your frustration and confusion, we would like the opportunity to speak to you on this matter. Please give us a call at our dealership and ask for the Service Manager. We would be glad to help!

April 15, 2025

Not impressed. Bought a used car 27,000. They left cupped tires on the car because they had tread. They refused to fix some electrical problems we found on our w More

by deborah
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Ron Stephan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sherman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Spitzer CDJR Mansfield responded

Deborah, Thank you for your time and patience. We understand that you had some issues with your used vehicle and warranty. We would like the opportunity to speak to you to see if we can look into your purchase a little more. Please give us a call at our dealership and ask for the Sales Manager, We would love to help you.

April 14, 2025

The service and employees are the best. Been going to spitzers since my dad. He always got his cars from them and now I do. More

by Tsweeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your amazing review! We are honored that you have continuously confide in us with your automotive needs, and we are glad that our team consistently provides you with top-notch service. Please do not hesitate to give us a call if we may ever be of further assistance to you. Take care!

April 14, 2025

Anthony was great to work with. I've never worked with anyone from any Spitzer dealerships, but I feel like I may pay them a visit again in the future. More

by SRUBIGERN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Spitzer CDJR Mansfield responded

Thank you for leaving Anthony this positive review! We are so glad that he provided you with a 5-star experience. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

April 13, 2025

Ask for Anthony he is a considerate non evasave salesman. The new Ram 1500 is amazing also. More

by GSCHLUPP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Spitzer CDJR Mansfield responded

Thank you for leaving Anthony this positive review! We greatly appreciate the opportunity to work with you, and we are glad that he took great care of you. It is our pleasure to assist you in any way possible. Wishing you the safest of travels- on behalf of the entire team!

April 13, 2025

She was very helpful and her time to help me great person good to work with More

by BOBCAROLCHAPMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Spitzer CDJR Mansfield responded

We appreciate your 5-star review! We are pleased to hear that our team provided you with top-notch service throughout your visit. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs.

April 12, 2025

Super duper Super duper super hero super level of legend status Super super super super More

by theosuchemist
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
Apr 14, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this 5-star review! We strive for 100% customer satisfaction and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

April 11, 2025

They were Fast and efficient. I trust them for all my work done on my vehicles. More

by ADAM.SIDDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Spitzer CDJR Mansfield responded

Adam, Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Thank you and safe travels!

April 11, 2025

I was treated by tim Wolford he seemed very knowledgeable about my jeep and took really good care of me More

by billgill1141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Gill
Apr 14, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are so glad that Tim took great care of you and your automotive needs. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call!