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Spitzer CDJR Mansfield

Ontario, OH

Overview
Employees
Reviews
Vehicles
4.6
1,750 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram. Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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1777 W 4th St

Ontario, OH

44906

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Showing 1,750 reviews

February 25, 2026

Andrew did everything he could to get my jeep back on the road. He renewed my faith not on my in customer service but also with your organization after a previous bad experience during the pandemic. Thank More

by gailRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Hamm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
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Feb 25, 2026 -

Spitzer CDJR Mansfield responded

We’re glad Greg could get your Jeep back on the road and restore your confidence after that earlier experience. We appreciate you trusting us again and look forward to helping you down the road.

February 24, 2026

Once I got an appointment, Andrew was great! See, now, consider this is annoying Truly More

by kurbad64
Recommend Dealer
Yes
Employees Worked With
Andrew A Noureldin
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Feb 26, 2026 -

Spitzer CDJR Mansfield responded

Thanks for sharing your experience with Spitzer CDJR Mansfield. Andrew and our team appreciate your business and hope to see you again soon!

February 21, 2026

Friendly, accommodating, fast and efficient, listened to my needs and didn't push anything unnecessary More

by JMCOOKSTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Hamm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Pence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Schalmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2026 -

Spitzer CDJR Mansfield responded

Thank you for pointing out how friendly and accommodating our team was. We’re glad we could move quickly and focus only on what mattered for you. Enjoy your new Ram 1500 and thanks for sharing your experience.

February 20, 2026

Very convenient and the staff was extremely pleasant. Waiting area clean and nice having snacks and water available if needed More

by TRIDICOJ
Recommend Dealer
Yes
Employees Worked With
Service desk wonderful gentleman
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Feb 20, 2026 -

Spitzer CDJR Mansfield responded

Your feedback brightens our day. We’re glad you found the service for your Ford Bronco convenient and that our team’s welcoming attitude and waiting area amenities helped you feel at ease. Thanks for sharing your experience.

February 20, 2026

Service department is always spot on Answering every question with a lot of knowledge Bye More

by daveandwendy4ever
Recommend Dealer
Yes
Employees Worked With
Andrew
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Feb 20, 2026 -

Spitzer CDJR Mansfield responded

We’re delighted to hear our service department provided knowledgeable support for your Jeep Cherokee. It’s great that all your questions were answered thoroughly. We look forward to assisting you again.

February 19, 2026

Great service, friendly people, clean environment , and great snack bar. Price for oil change is better than most places More

by LAWSONSTEPH91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2026 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with your Jeep Grand Cherokee oil change. We’re delighted our clean environment, friendly team, and snack bar made your visit enjoyable. We appreciate your trust in our service pricing and look forward to helping you again.

February 17, 2026

I got there at 1245 my appointment time was 1pm I was under the impression that they were fixing my car. I sat there from 12:45 to 230 waiting on my car. The gentleman comes out and tells me they did not More

by Robinlynn2920
Recommend Dealer
No
Employees Worked With
Idk but Chrysler will not release the part
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Feb 18, 2026 -

Spitzer CDJR Mansfield responded

Thank you for providing this feedback, Robin, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Feb 21, 2026 -

Spitzer CDJR Mansfield responded

Thank you for providing this feedback, Robin, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 16, 2026

Very happy with saler person. Very knowledgeable and helpful with all of my questions. I would deal here again. More

by TLWHEELER9
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin Pence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Richard
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Feb 16, 2026 -

Spitzer CDJR Mansfield responded

It’s great to hear that our salesperson offered helpful and knowledgeable support during your new Jeep Gladiator purchase. We look forward to assisting you again in the future.

February 15, 2026

Took my truck back there for the second time for the same reason (excessive oil limit)… The service center done a great job. My only complaint is that I had to go two days without my truck because they do no More

by RANDYB1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Hamm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter in Service is Awesome to deal with. , Shane Richard
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Feb 15, 2026 -

Spitzer CDJR Mansfield responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 14, 2026

Dealership was fine. Jeep Brand was terrible thru this recall. No Loaner as promised. Inconvenient process. Worst communication. Will unlikely ever buy another vehicle in More

by nokautu
Recommend Dealer
Yes
Report | Print
Feb 15, 2026 -

Spitzer CDJR Mansfield responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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