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Spitzer CDJR Mansfield

Ontario, OH

Overview
Employees
Reviews
Vehicles
4.7
1,710 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram. Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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1777 W 4th St

Ontario, OH

44906

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Showing 1,710 reviews

February 15, 2025

After the original quote, more complications arose. ... The charges were much lower than I anticipated. Work was well done with the speed and expertise I trust. Hats off to all the service team and spec More

by Tom Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
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Feb 18, 2025 -

Spitzer CDJR Mansfield responded

Tom, Thank you for taking the time to rate our dealership. We are glad that Tim and the team took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you eve have any further questions or concerns.

February 14, 2025

Great service, friendly employes, job well done, glad I had a coupon you sent me, keep me on your mailing list More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
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Feb 14, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this wonderful review! We are so glad that our team provided you with top-notch service. We wish you safe travels and we hope to see you again the next time you are in need of automotive service!

February 14, 2025

Tim is always wonderful. Disappointed that there were greasy footprints on car interior after service. More

by YAYASISTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to write this review. Tim will be thrilled to hear he was able to provide you with top notch customer service but had a issue with your car services. We would like to speak to you more on this matter, please give us a call at our dealership to better assist you. Thank you for your time and patience.

February 13, 2025

The experience was fast, friendly and professional. I will reach out to this team when I want to get work done on my personal vehicle. More

by Steven.nash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
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Feb 14, 2025 -

Spitzer CDJR Mansfield responded

Steven, Thank you for your positive review! We are happy to hear that our team provided you with a quick and efficient experience. We look forward to continue serving you and your automotive needs with our best care in your visits to come!

February 13, 2025

I was informed of the other repairs that needed done on my vehicle but not pressured. More

by rklt5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
Report | Print
Feb 14, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us. We are glad that our team took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

February 12, 2025

I am so pleased with my service with Spitzer! They were very professional, explained the repair needed very clearly, and were very helpful, pleasant and nice! More

by darmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
Report | Print
Feb 13, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! Providing thorough and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 12, 2025

Kendra was very pleasant and professional; she kept me informed of the work being done on my car. When I left the dealership I felt confident that I received good service. More

by ddishong
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver, Kendra Weaver
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Feb 13, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us! We are glad that Kendra took great care of you and kept you well informed throughout the process. We hope to see you again the next time you are in need of automotive service.

February 10, 2025

Staff was great to work with. I did run into a small problem due to the truck’s battery not being fully charged. This is a known problem and could have been addressed earlier in t More

by MEDIC127
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Ehrmantraut
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Feb 12, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your review and feedback. We are glad to hear that you add a great experience with our staff but ran into a small situation with the battery not being fully charged. We would like to hear more about this matter, please give us a call at our dealership and ask for our Sales Manager. They would be glad to help!

February 09, 2025

We had a great experience at Spitzer everything was seamless and Parker was great to deal with we were in and out in no time More

by MEREDITHHOLL153
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Laws
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Feb 10, 2025 -

Spitzer CDJR Mansfield responded

Providing a smooth, 5-star experience is always our goal, and we are glad that Parker's efforts met your satisfaction. It is our pleasure to assist you in any way possible. Thank you for your positive review! Safe travels.

February 09, 2025

Welcoming,comforting polite great salesperson that finance personal was very warm and friendly great service More

by Charlapetty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this positive review! We work extremely hard to ensure our guests' experience is as pleasant as possible, and we are delighted that our team was both kind and helpful. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

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