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Spitzer CDJR Mansfield

Ontario, OH

Overview
Employees
Reviews
Vehicles
4.7
1,594 Reviews
The Spitzer Kia Chrysler story is a long one. We have been in the automotive industry for over a century, providing the best car-buying experience possible to drivers in the Mansfield area and all of Ohio. Spitzer Kia Chrysler is home to all of the best models offered by Kia, Chrysler, Dodge, Jeep and Ram. Our significant size ensures we offer all of the models our customers are looking for. Our Kia lineup includes popular models like the Optima, Sorento, Sportage and Soul. Customers in the market for something a little more rugged will enjoy taking the Ram 1500, Jeep Grand Cherokee or Jeep Wrangler for a test drive. Anyone looking for comfort and luxury will enjoy the confines of the iconic Chrysler 300. Spitzer Kia Chrysler has been providing the best customer service experience for over 100 years, and we will not be stopping anytime soon.
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1777 W 4th St

Ontario, OH

44906

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Showing 1,594 reviews

November 04, 2024

Tim is the absolute best! ! Always ready to help and always explains everything that's going on. He's wonderful! More

by JMDIGLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Spitzer CDJR Mansfield responded

Thank you for leaving Tim this excellent review! We are delighted that he consistently provides you with the quality care that you deserve. Your safety and satisfaction are our utmost priorities. We wish you safe travels and we hope to see you again the next time you are in need of automotive service!

November 03, 2024

They are very professional and knowledgeable when it comes to servicing vehicles, and are very thorough in their explanations for car maintenance. More

by SGUENTHER2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard
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Nov 08, 2024 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us. We are delighted that our team took great care of you and kept you well informed throughout the process. We hope to see you again the next time you are in need of automotive service. Take care!

November 02, 2024

Had brand new brakes and rotors put on my rotors on the back are already scratched, and no one has given me a call back after spending $1,200😤😡 More

by joshuanixon12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 02, 2024

Salesman was great! Whole staff was wonderful. They all jumped in to get the deal done fast. They gave a very fair price for our trade in and got me exactly what I wante More

by TERESAWHITE97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Richard and Parker Lewis
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Nov 08, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are honored to have had the opportunity to work with you, and we are glad that our team provided you with 5-star service. It is our pleasure to assist you in any way possible. On behalf of the entire team- we warmly congratulate you on your new vehicle!

November 01, 2024

Kendra explained to me the repairs that needed to be done and the time required. I felt I was treated with respect and a valued customer. More

by DKUGLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra
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Nov 08, 2024 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this 5-star rating! Our guests' satisfaction is our utmost priority, and we are glad that Kendra provided you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 01, 2024

Awesome staff person, Kendra Weaver, greeted me as I drove into the service area and took care of my vehicle while I waited inside the dealership. I must say it’s the nicest waiting area I have ever bee More

by gwhiteley31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us! We are delighted that Kendra took great care of you and your automotive needs. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

October 31, 2024

The people were very friendly. The service was performed quickly. Overall it was a good experience. More

by kstover229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard
Report | Print
Nov 08, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your excellent review! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

October 31, 2024

Thank you for getting me in quickly and everything being seamless. Great Customer Service. Thank you again!!!! More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Spitzer CDJR Mansfield responded

Maggie, thank you for your positive review! We are glad that our team provided you with a quick and efficient experience. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

October 29, 2024

Located a great used car for my daughter that was very nice and well within her budget. More

by snyderfab
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Spitzer CDJR Mansfield responded

We appreciate you for leaving us this spectacular review! We are delighted to know that the car was very nice and within your daughter's budget. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate your daughter on her new vehicle- behalf of the entire Spitzer CDJR Mansfield team!

October 28, 2024

Prompt reliable service with terrific service advisors. Always on time. Estimates are accurate I really appreciate the computers being reset More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Spitzer CDJR Mansfield responded

Jeff, Thank you for leaving us this positive review! We are happy to know that our team were prompt, reliable and terrific. Please do not hesitate to let us know how we may be of further service to you.

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